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April 2023 by Leslie Rook
She went beyond her job description and helped me get a copy of my social security benefits. It sure helped me. I appreciated all her help.
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April 2023 by brandon best
Absolutely horrible experience from start to finish. My meeting started over 40 minutes later than it was scheduled for. I quickly learned why, I signed up for the 15 minute drop off and go option and it was a little over 2 and a half hours later and I was still there. The gentlemen was nice, but seemed honestly pretty clueless about everything to do with Jackson Hewitt. He quoted me a lower 200$ price mark for the cost of my taxes and then after he was done then tried to tell me I would be charged almost 400$. He also told me that because of an issue with my address changing I would be receiving almost 400$ in a certain tax category then when I had to return the following day to finish getting my paperwork and signing paperwork, because he couldn’t figure out the printer, I found out it was only a little bit over 100$. Had I known that this portion had been this nominal I would have not paid jackson Hewitt for their services and filed the other simpler tax forms and not gone through the unnecessary and pointless hassle that was filing that city tax that didn’t need to be. So overall if I could give 0 stars I would. Once again the gentlemen was nice, but it was an overall incredibly frustrating day ruining experience here.
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March 2023 by Katina Parsittie
Jackson Hewitt's representative was very helpful and knowledgeable.
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February 2023 by Colleen Hurst
Our tax preparer was incredible! She talked with us, joked with is and made the entire experience pain free and actually fun!
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January 2023 by Jonathan Ludlow
Chandra walker did an amazing job, answered the questions I had. I really enjoyed the experience.
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May 2022 by Fernando Escutia
Set up an appointment and everything was handled great. Great service, great attention, and very knowledgeable.
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April 2022 by David Dye
Have had taxes done here for last 5 years without a hitch. For some odd reason, this year, same place, different person, they were done wrong, had to have redone by different person, taking forever jumping through hoops, creating Miracles just to get done & reciev e what is mine. Had a little better faith in Jackson Hewitt , and their service.Don't understand how you could hire someone to do a job, that can't do the job is beyond my understanding especially in today's World- Disappointed!!!!!!!;!BUT, IN TODAYS WORLD, What do you expect???????Hope next year is better!!!If I use you again!!!;
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February 2022 by Patrick Lee
Great place top file your taxas they are awesome at giving your money too you super quite there understanding and I think I'm going to file with them next year 2023 thanks guys
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February 2021 by Briana Holden
I love working with Rose! This was my first time filing my taxes professionally. She explained everything in detail and makes great conversation! Rose is definitely going to make sure you get as much as you can back! Will be returning to her next year!
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February 2021 by June Strohmaier
Rose is very knowledgeable about the tax filing process. I will admit I was a little worried about how this year was going to turn out, but Rose was very patient and answered all of my questions. I felt a lot better after talking with her.
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February 2021 by Linda Hensley
First time working with Rose. Very professional and knowledgeable. Gave some advice to help save some money. Took time needed to get it all correct. Thanks Rose
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January 2021 by Jami Todd
Rose was very knowledgeable and very pleasant to deal with. I would definitely recommend. 5 stars!!
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January 2021 by Paul Salaz
I have been going to Jackson Hewitt for six years. I love my tax lady Rose Lautzenheiser. She's awsome and explains everything.
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May 2020 by Chad L Hoover
Rose was great. Followed up at least 15 phone calls from me. Smooth transition from feds to you. She knows her taxes.
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February 2020 by S Shipley
Rose was awesome as always. she is quick and explains everything thoroughly. I feel comfortable talking with her and asking questions when I need to.
