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March 2025 by Jon Sangster
High prices, took a while to fix truck.
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February 2025 by Deshawn Tanner
👍👍👍
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January 2025 by David Young
I have a 2016 Jeep Renegade in which the sunroof would not close. I took it in for them to look at and they said that the entire sunroof would not close and needed to be replaced. They quoted the price of a sunroof at $8,558.58. I told them to forget it. We took it home with the sunroof still open and I googled what could be done. I found that it could be manually closed with an Allen key and tried it and got it closed simply by turning the Allen key. I’m not sure why a professional technician that works at a Jeep dealership would not have known this. I won’t be taking any of my vehicles here anymore.
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October 2024 by Ken Morrey
Imagine scheduling an appointment for an oil change then being told you don’t have an appointment even though you’ve got the email and texts saying otherwise. So you have to reschedule, then during your reschedule appointment when you show up told your oil change would take 2 hours minimum.
This service department is trash, and needs to get their act together.
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October 2024 by Chuck Biederman
Part for 2020 Buick encore gx still on back order three months now very agrivated with this service department
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April 2024 by Robert Shough
No return call whem setting up service online.
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April 2024 by DeShawn Reed
Great customer service.
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April 2024 by doug moreland
Worst company ever
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December 2023 by Tracella Thacker
Dustin meadow is the car salesman you want to see.... Went up and above to make the sale happen... Love my new ford mustang.. if you need a vehiclel I would highly suggest DUSTIN and EVERYONE ELSE at the gender rd location. I couldn't asked for a better experience or a better car.
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November 2023 by Caleb D.
Walt and Rachel were absolutely fantastic. They did a great job on getting us the deal we needed and processed our paperwork extremely fast. If you go in and need a great salesman ask for Walt! Love our new Jeep.
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November 2023 by Monica Mcgough
The short, stumpy, dark haired man at the service center desk is extremely rude. He shouldn’t be in any position that speaks to customers.The service here is unprofessional and overpriced. The cost for diagnostics is $199.99, which is extremely expensive compared to other nearby shops. Actual service is going to cost way more than that. Skip this place and go to a more reputable company, like Hoffman Auto Repair.
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October 2023 by Kaley Le
Update: still no title to get our tags. At this point let me just bring it back.Sales guy was super nice.. but that's to be expected when one works in sales. No kudos there. Purchased a used vehicle. We also purchased new tires to be put on when they completed the oil change and do a vehicle check as it had just arrived as a trade in. They said the next day we could pick it up.. next day came and it wasnt ready. We were leaving for vacation the following day they said they would do it first thing in the morning so we could pick it up prior to us departing the state. No word, so we drive there and it's not even in the shop yet, there's 5 cars ahead of us so we say okay we'll pick it up when we get back. 4 days into Vaca they text and say it's ready. We say great we'll get it 3 days from then (when we get back home). We get home and go straight to pick it up. They didn't put the tires on. Two days later no word so we go up there again and wait there while they put the tires on. A month later didn't get the title to get the tags. Call and they have to research. Theu never sent the documents to the finance company. At this point we've purchased another vehicle for our daughter from another dealership (attempting to buy this vehicle from here but didnt get a call back so we went up there and they told us theyd call us the next day when they check in the new trade ins that came in over the weekend..but we never heard back which looking back was probablya blessing). So they have to run a credit check again to reapply for the loan and here we are still waiting for the title for the tags.
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September 2023 by Jon O.
As soon as they get the sale, they don't return calls or help you whatsoever, never again!
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August 2023 by Roosevelt Trotter III
Max, Joseph, Angela even the shuttle girl Lisa completely professional top to bottom experience with the service department for routine car service and I am happy to say I have just found a new car home for service!!!!!! 5 star service they even had fresh popcorn ?!!!!!!!
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July 2023 by Veronica Scott
Good afternoon! I just wanted to update everyone on my Jeff Wyler experience, I was greatly impressed with them. I received another coupon for my Oil Change and they did honor it! Yippee. The service was outstanding as they showed appreciation for my business and interest in my prior concern. I am back in like with them ( well always will go to them) but no miss understanding, all resolved. Thank you Jeff Wyler. Ps my service advisor this time around was awesome He Rocks
