April 2018 by Bob W
Server was overwhelmed.Food was ok.Very slow.Glad I was not in a hurry.I had a burger and fries.I am guessing 1/2 hour to get the checks.
April 2018 by Nara Arnold
The food is okay but the service is just terrible. I have been coming for years and my past visit was by far the worst. So disappointing. The wait was over 10 minutes just for drinks when the restaurant was not even busy. Met my waitress once! But also had four or five different faces. Order was wrong. How do you mess up a burger?! I will be needing a break from this location.
And this is a well done steak???!!!
April 2018 by Rose Smith
Best wings ever cooked by Ethan or Ean as the bartender called him. Ate at the bar because the elderly hostess wasn't accommodating as to where I wanted to sit. Cat at the bar gave the best service. Unfortunately I had to give them a 4 star because the food runner served me some frozen salsa and celery sticks and tried to act like she didn't know, but when I called her on it she just looked at me weird and left. She didn't even replace my sauce? Environment at the bar was awesome!
March 2018 by Butterfli Gibson
Called in an order for pick up. First of all they were out of ribs and baked potatoes. So we decided to go with something else on the menu. Picked up the food at curb side, ask for plasticware only to find out they were out of that too! Like seriously, some folks get food to go to take home, sit down and enjoy the meal. The rest of us are actually eating on the go, but still want to do it with some etiquette!! To top it off my red potatoes were over cooked. Couldn't enjoy the steak or chicken as we had nothing to cut it with! . Does any restaurant serve food as they would eat it these days?!!?? If I would have known they were out of plasticware on top of the entrees that we really wanted. We would have spent our money else where!!!!! Lastly I just wanted to say that the young man (Justin Clark) that was working curbside was nothing but pleasant, from taking the order to bringing it out! He was very apologetic all the while still providing the customer service experience you would want to have while dining out! Thank you Justin for providing excellent customer service ( I called back to the restaurant to get his name)
January 2018 by Laura Hilton
It used to be that when I'd come in town to visit my parents, it was a tradition to go to Applebee's. Not anymore. Over a year ago, my husband Jonathan wrote a review about the bad experience we had, and he was given a number to call to speak with guest services. We tried calling twice, they never called back. It's a shame because I miss eating at Applebee's, but my family hasn't wanted to go back after having such an awkward experience and feeling like no one ever cared.
Even a year later, whenever I see a commercial for Applebee's, all I can think about is that negative experience and how bad the manager made my family feel. My dad simply inquired about the alcohol policy and never asked the waitress to do anything (let alone anything illegal -- you can read the details in my husband Jonathan's review), but from the manager's overblown reaction, you'd have thought my dad threatened to rob the place.
It was such an awkward experience for my family, and I am very disappointed that Applebee's customer service never cared enough to call us back. My advice to Applebee's: don't treat your customers like criminals, or criminals will be the only customers you have left.