-
March 2024 by Milisa Murphy
Our server i think her name is wanda is spectacular. She makes you feel so comfortable and at home.
-
March 2024 by Pam Vincent
I tried to dine on two different occasions within a month. It was apparent they did not have enough employees to serve. Half of the restaurant was empty and both times at least 12 people standing at the door for at least 20 min before many of us left. The first time was on a Friday night but this time on a Monday night. I will NOT try again. I think new management is needed before this store follows many of the other Applebees fate.
-
March 2024 by SHELLIE AND ANTHONY
This location is absolutely horrible with to go orders , I have ordered multiple times for my kid and what I thought was my delivery driver stealing the food or something because my order would never come with the kids meals , come to find out they didn’t have said menu items , if you didn’t have the menu items why was I charged for them anyway !? Also is it that hard to pick up a phone and call the customer and let them know that ? Especially when waiting a full hour for the order ! Worst customer service ever ! Do better !
-
March 2024 by Sherry
Won’t let you give them a zero.I went here December 21, 2023, this is the chicken I was served. The manager of the hour gave me 10% off. The next day I had surgery. The more I thought about it the angrier I got. I could have gotten 10% off because I’m a veteran. So when I was able a few days later I called and spoke with another manager. She said she would refund my money. She said it would take a 10-14 days. I understand things can be slow so I waited 3-4 weeks. I called again and spoke with manager Nicole. She said she would try it again. It has been over a month so I called back yesterday. The guy that answered the phone said Nicole was coming in soon he would give her my number to call and talked to another manager about the situation. No return phone call. Today I try again and no one answers the phone. I will never go there again.
-
March 2024 by Fred Kidd II
Not very good anymore..... southwest chicken bowl had barely any chicken. I'm not talking a small portion or a few pieces, I mean 0, none and it is ridiculous for 12+ dollars..... forgot an item on my order and I had to return.... I have to echo some others when they say service has gone downhill as well as the quality of food unfortunately. The horrible part about it all is this all happens when the restaurant isn't that busy....
-
March 2024 by David
Terrible Crapplebees location. I had to walk around the restaurant to get in because the front doors were locked at 7:45pm for whatever reason....After waiting 15 minuites they gave me the completely incorrect take out order...I must have got someone else's.... Meaning there is at least 1 other person who got the wrong order.... Also staff made me feel like I was a newsence just for coming in.
-
March 2024 by Cam Lalley
Absolute god awful service. Doors were locked an hour and half before close then the bartender got an attitude she had people in “her” bar. If you are management fire that hateful little girl.
-
February 2024 by Stillwater Commercial Services, Inc.
Applebee's continues to be a reliable choice for a delicious meal in a comfortable atmosphere. I recently dined at the [insert location if desired] location and had a wonderful experience. I tried their Bourbon Street Chicken & Shrimp, and it was fantastic. The flavors were perfectly balanced, and the portion size was generous. My friend had the Fiesta Lime Chicken, and it was equally delicious. The ambiance at Applebee's is always welcoming, whether you're out for a casual meal or a celebration with friends. The service was attentive, and our server made sure we had everything we needed. With a diverse menu and consistently tasty dishes, Applebee's remains a favorite go-to spot. If you're looking for a satisfying meal with great value, Applebee's is the place to be!
-
February 2024 by Frogalicious Baby
Horrible service I waited at the front for 5 mins and wasn't even greeted. Then she didn't say anything when finally coming to the front. I just left. Ain't nobody got time for that.
-
February 2024 by Debby Oaks
This place is a hot mess.
-
February 2024 by Tom Ferone
Absolute horrible service! I stopped in for lunch. I ordered my drink which I received promptly. I counted a total of 8 people in the restaurant at that time. My server cut up limes and just restaurant walked restaurant doing absolutely nothing. A person from one of the two tables that were in the restaurant went over to the bar and asked her to come over because apparently she was too busy. Finally when she did come over to me 15 minutes later to take my order, I told her I don’t have an hour for lunch and you never did ask me what I wanted until now, so I just paid for my drink and walked out and will never go back
-
February 2024 by Vidal Hernandez
Horrible service, ordered a coffee and it was disgusting. Then order a Pepsi, once I was done with the 1st cup. Wasn't offered a refill until the check came. Speaking of the check, I had to chase the bartender to get my servers attention. My husband chicken was burnt. Horrible experience
-
February 2024 by April Jacobs
Went to eastgate applebees at 8am, sign on door was cash only, which is fine. Stood in line for 10 minutes just to be tool they close in 10 minutes. Which they were still serving alcohol and food to customers. 3 wait staff saw us standing there and ignored a party of 5. Worst restaurant ever! This is the 3rd time this has happened to us at this location.
-
February 2024 by Figgy Jones
We had a really amazing waitress the other day, at the Eastgate location. Poor things didn't have internet and their POS system was down. They still had everything out on time, cooked perfectly, and there wasn't a longer wait or anything (due to the issues.) I highly recommend this location!! Thanks for having great food, and great employees!
-
February 2024 by Lovelylu Lovelylu
Always awful service. Ive never had a decent time unless im also throwing back way too many drinks. But this is some b.s. all i want are some darn fries and dip and yall really have the app off and wont take phone calls? What kind of b.s. is
