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November 2023 by SRT Soto
DO NOT COME HERE! They’re deleting my reviews because they want to keep their ratings up and I will keep positing new ones to share the truth. This store is a joke. Messed up the rotation on my car by putting my 10.5 rims up front that are meant for REAR only. This caused my tire to rub against the sway bar and made it horrible to drive. I had ANOTHER SHOP FIX THEIR MISTAKE. You can’t trust anyone here to work on your car right. I had also paid $1200 for rims and not even a week later, a sensor goes bad and my TPMS light comes on. They had broken the sensor installing the rim and it eventually snapped after driving a bit and they had to replace it. Do not trust these people to work on your car. Take your business and money elsewhere!
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November 2023 by Joe Putin
I literally got a flat in the parking lot of the La Quinta next door and wanted to buy a complete set of 4 brand new tires, but could not because these guys are closed on a Sunday. When people need tires, they need tires RIGHT NOW, not when you get back from relaxing for the weekend.
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September 2023 by Tangie Jackson
So grateful for the opportunity to have purchased the tire warranty back in 2021. Today my tire had a nail in it, I had things to do. Tire discounters let me drop off my vehicle and sent me away in an Uber and picked me up in Uber so I can take of my business while they took car of my vehicle.With No Extra Cost!!! Thank you so much Tire Discounters.
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September 2023 by Kevin W.
Tire Discounters is not a reputable company. I've been using them for over 10years and three weeks ago I was charged $156 for a tire that I was told wasn't under warranty but once I got home and found my paperwork I realized the tire is under warranty. I went to get a refund, I filled out the refund form and was told it could take up to 10 days for the refund to come back. it's been three weeks now and no refund and when I call to ask about it they say it's being handled. Please don't use their service they will ch you for services you don't need.
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August 2023 by Chelo Obach
Route 4 location is great and service undivided attention to customers unlike other location. Keep up good work team!!!! The young technician is outstanding ? Excellent job .Thank you Randy and Josh
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August 2023 by Dizz Thomas
The staff was nice enough, but as soon as I pulled off the lot, after they had the car for a week- it cut off right in the middle of Dixie highway. I had to pay for another tow truck to take it right back. Eventually after more time they said they wouldnt be able to fix it. So thats tow number three to a new place. They never made it right either. I didn't even ask for a refund on services- just a credit. Nothing. Never even heard back and that's bad business.
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August 2023 by Carmen Sanders
The gentleman that assisted me the day I dropped my car off was very helpful. When I picked my car up, after spending $1000, the manager, JOSH FLANNERY, was rude. He said 2 things to me..”what can I do for you today?” and “How are you paying?”. No greeting. No explanation of services. No THANK YOU.RUDE. I will go elsewhere next time.
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July 2023 by Mariah Joseph
4 stars because they were fairly quick and did a good job. The man who put the tire on my car at the end was very kind and worked fast!Gotta give an honest review for any other women (that don’t know a ton about cars) who may come here to take care of something. I was pretty upfront from the first phone call that I had no idea what I was doing. I did change my flat tire to my spare on my own but that is the extent of my abilities and knowledge when it comes to car maintenance. I spoke pretty much exclusively with Randy from beginning to end and he was friendly but not the best or most helpful communicator. I found every conversation to be pretty frustrating as I was lacking information and didn’t really know what questions to ask. It felt like a struggle to get information, he was not very forthcoming with what the process would be like, what I needed to do, what I could expect, etc. I don’t know if he was bothered by me and my lack of understanding but I just felt like no matter what I asked or said I was given a short, vague answer when what I needed was an explanation and help in feeling confident that I was making the right decisions because I couldn’t get a hold of my husband at work. Then i get home and look at the paperwork he gave me (also no communication about what all was in this packet) and apparently I purchased a road hazard warranty that I was told nothing about. Maybe thats standard to include in tire replacements but again, I told him from the beginning how little I knew about what was going on and I would have appreciated more thorough and direct communication. Just my experience.
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June 2023 by Michele Richard
I have been coming here for years because the establishment is clean, repairs are consistent, and service is friendly. They are very accommodating and customer satisfaction focused.
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June 2023 by Rick Snider
I love Tire Discounters. They have always taken in my vehicle for flat repair, alignments, or just a tire rotation without any notice. I know this is not an ideal situation for them, but I normally don't know my schedule ahead of time to schedule an appointment. They are always very professional, even though they may be swamped. Kiddos to the Tire Discounter mechanics and management.
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June 2023 by Mike Pulliam
Front brakes were done in a timely manner. Gave the new pads and rotors a few days to settle in, but they still aren't quite right, needing to be pressed a good amount, and need to be adjusted. Will contact the store to get this done.
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June 2023 by Kevin Kiser
I arrived at my Night Shift job like always, I took a walk outside in the parking lot just to clear my head from staring at the computer screen and to my unhappy surprise I found that both tires on the right side of my Truck was flat, I was able to air them up before leaving work and head straight to Tire Discounters in Springdale, OH. And was waiting for the shop to open, buy the time it opened at 8 am. Both tires was flat once again but the shop was able to get my truck straight in and once they checked my tires both was cut on the curve of the tread and sidewall of each tire and this made them unfixable, I was not expecting such bad news to know that my tires was unfixable and I needed to purchase 2 new tires, I talked with the Tire Discounters Lead Mechanic and he showed me a quote for 2 tires and I had sticker shock because I was only expecting to pay to fix 2 flats and now I had to purchase 2 Brand new tires but after talking with the Lead Mechanic I purchased the 2 tires and was pleasantly surprised at the price, Tire Discounters had me back on the road very quickly and head safely home knowing they did a very good job, I will shop with them for all my tire needs and I also noticed they do full service oil changes and a list of other things that I didn’t know about, I like the one stop shopping that they provide, Thanks Tire Discounters see you soon.Sincerely your New Fan Kevin Kiser…
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May 2023 by Kurt Bjorkman
The guys here are great. Randy helped me out a lot this week with a tricky project on our Suburban. He was professional, timely, and went out of his way to make sure I got the repair I needed. Highly recommend!
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May 2023 by bruce james
Randy is the man ?? Went to Pittsburgh to get my dream car, got all the way back to Cincy and hit a pothole. Had car towed to TD after hours and called the next morning to establish what was needed. After a very disappointing initial conversation the guys ultimately took ? care of me. I had stopped doing business w/TD years ago but that will all change going forward. Absolutely TOP notch group .
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May 2023 by Brittany Rose
They took great care of my vehicle! I dropped it off to them for the day to get my work done! They called me by close that it was ready for pick up!
