August 2023 by Ivan B
Awesome kids store for clothes and toys! There are a lot of high end items for a bargain. Everything was organized and clean. My wife and I highly recommend this store to parents!
July 2023 by Mel F
It is a small location and they have obviously been hit by the same staffing issues as the rest of us small business owners.BUT the staff is always upfront, honest, and friendly.They are good at setting expectations, “I am so sorry, but we cannot accept anymore items today” or “the turn around is about a week”.My only caution to new OUAC patrons is to bring sell items in the morning when they open, and check back via phone every 3-4 days so you won’t miss the automated message about your items being ready.
April 2023 by hannah loveless
DO NOT SELL TO THIS LOCATION. After having my stuff for A WEEK, they offered me $1 for each item, including a lilly p dress, several homage osu shirts and multiple pairs of nice shoes. $1 each. Total joke. The other locations are much better and have nicer staff. Save yourself the hassle and go to the gahanna or westerville stores.
April 2023 by Jisu D
This place has good collection. I think due to store size some items are not on display and if that could be changed it would be better. Sometimes I feel this is a treasurehunt
March 2023 by Leslie Peltier
Every time I visit this location the staff are rude and short. And they always seem to find a “reason” not to accept drop offs.I never have this issue at Westerville or Reynoldsburg.
March 2023 by Roxanna Santana
Great and smooth experience. They assisted me right away and were professional and kind.
October 2022 by Danielle Postlewait
This location is not worth a visit. You have to schedule a clothes drop off weeks out, they close at arbitrary hours and the customer service is lacking.
September 2022 by Jean Gobel
The staff has always been polite and helpful. If you walk in and see the piles of items waiting to be examined, you can see what an overwhelming task that is for a shop that is short-staffed ( just like every place else). Anyone who comes in with BAGS should read the guidelines and not complain. I have brought in 3or 4 items and they always review them quickly. Bought items for my grandkids, always a bargain!
September 2022 by Nicole Hammond
Wasn't accepting any more items from people to buy. Also didn't have what I was looking for.
August 2022 by Brehanna G.
this location has the rudest staff and is basically never open nor accepting donations. not exaggerating when i say almost every single time i call or stop in they are not taking any new buys and they let you know in a condescending dismissive tone.... clearly corporate needs to higher more staff and pay more...
May 2022 by Shana Karnes
I’ve read all these unhappy reviews and I’m confused. Every time I go there the ladies are friendly and helpful. They are accurate with their communication when I sell, explaining that they are overwhelmed with sells now that appointments are no longer required, and if I call to check on the status of my items they apologize if they wait is longer than expected. The cashiers are kind and patient…but maybe it’s because I treat them like humans when I shop there instead of expecting them to drop part of their job (sorting or answering the phone) to serve me when I walk in. ??♀️
May 2022 by Katherine Fischer
I have been going here since my kids were small, then I went for learning toys for my special needs students,and now I go for my grandchildren. Good prices, clean items and friendly staff!
May 2022 by Sarah W.
Great place to sell and buy baby clothing and items! I typically buy and sell on Poshmark but due to fees lower priced items are not worth the time and additional costs. Our now infant has now already grown out of so many of his outfits already and it was nice to be able to quickly make room in the closet and make a little cash at the same time! We also found a super cute bassinet in practically new condition for only $45 so that our baby can have a spare while visiting family. They do seem very busy and the turnaround is a bit slow but all in all it was a very positive experience!
May 2022 by Erin S.
Great place to unload gently used baby gear! Saved a ton of time vs selling on FB and probably made the same money!
April 2022 by Jeremiah Conley
They do not clean the products that they sell and I'm talking about filth that comes right off with a clorox wipe. You might as well just go to Walmart and get something brand new