Grade A Auto Parts of Dayton has received numerous positive reviews highlighting their exceptional service and helpful staff. Customers have praised the knowledgeable and friendly employees who go above and beyond to assist with auto parts needs. The business has successfully handled exchanges and returns, ensuring a smooth process even when mistakes occur. One customer appreciated the quick delivery and reasonable pricing of parts, while another noted the excellent communication from staff, including follow-ups to confirm the status of orders and refunds. Specific staff members, such as Richie and Ruth, have been recognized for their dedication and support, helping customers find the right parts and resolve issues efficiently. The company has also demonstrated a commitment to customer satisfaction, as seen when they arranged for a mechanic to fix a problem with a purchased transmission. Grade A Auto Parts is known for its vast inventory, including hard-to-find parts, and their ability to quickly source items from other locations. Overall, customers recommend Grade A Auto Parts for their reliable service, competitive prices, and the friendly atmosphere that makes the experience enjoyable.
Richie was very helpful. And knows what he's doing. I'm satisfied with my purchase thanks Richie
June 2024
Good customer service all the time Quick Stop Auto Service
May 2024
Picked up some parts yesterday that were ordered last week, friendly sales people ,reasonable priced parts. I'll be doing business with them in the future
