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May 2023 by Ann Z
I just spoke with a young man on the phone at this store who was polite and helpful. Refreshing!
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April 2023 by Kevin Shay
Felt like I was putting the employee out by showing up. I belong to a large corporate account and have never been charged so much for packing a box. Do yourself a favor and go to the real FedEx store up the road.
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April 2023 by Vishal Joshi
Located inside Walmart
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March 2023 by Bryan G.
Avoid using FedEx at all costs for shipping. It has happened again where they' didn't even try to deliver the package just makes it as delayed.
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December 2022 by Steven Low
Excellent service employees develop very knowledgeable
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September 2022 by Adie AL Amin
. An old lady always treats us not well. Couple times she charged us triple the price . Yesterday i came to your store at 5.00 pm She did the same thing , she is not helpful.
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July 2022 by b good
They never answer the phone and always act like we're incoveincing them to do their jobs! If u make a complaint they take it out on you somehow like putting your packages in the road!
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June 2021 by AHMED ALATHARI
This was the worst shipping i have ever done with fedex the employee that helped me was Rachna and she was very rude to me and my uncle we have been trying to send a package for 7 hours and I will not be returning here I hope she gets fired for being a very rude person and she should not be in any kind of customer service a horrible experience today at this fedex
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January 2021 by Adedoyin Adetoro
Fast service and conveniently close to home.
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October 2020 by Faren k
Jean is awesome! Always willing to help, very professional. Thanks Jean for making my job very easy.
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September 2020 by john white
Great help
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February 2020 by John Doe
Was trying to send a time sensitive package to my family and was given an arrival date that would have worked if not for simple fact the employee that helped me failed to let me know that they already had their last pickup for that day. I might have been 30 minutes past that cut off date (assuming the truck actually arrived on time), but It was stressed multiple times that it needed to arrive at the given date. If they had simply let me know that the last pickup already happened I would have chosen a different service. Also, why would their system let store staff pick a time that is not possible?
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November 2019 by Bing Tian
I made a mistake by walking in this location....I had a fairly big box weighing about 50 lbs. The tall lady took a look at it then said" you will need to have it repacked because the box is not good, and it is going to be very expensive" . Apparently she was not wiling to assist probably because of its size and weight. I ship FedEx very often (at least 200 times a year) and I know their rules on shipping containers. It looks to me that the lady just wanted to avoid work by rejecting my package. Should this type of employees be disciplined? I finally dropped it off at another FedEx store with no drama.
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July 2019 by Marie Oates
I haven't interacted with Samuel but the other two ladies...yikes!!! As many people who use fedex printing regularly know sometimes when emailing a file it can take awhile to reach the destination. Especially if it has a large file size. I asked Kawthar if she could see if the email I sent the day prior was still in there system because it took so long the day before that I had to run to an appt. She seemed so annoyed by me asking her to look it up. Long story short, I just went to the FedEx location just south of 161 on sawmill. Both the ladies I engaged with on separate occasions didn't speak when I came to the counter, was annoyed with any question I had, and overall lacked customer service skills. Operating my small business, I make frequent fedex trips. I live within a mile of the Walmart. I'd rather drive for real customer support. Printing is very expensive I need to be able to effectively communicate with the personnel at the print shop. I've gone to several location everyone has been really nice. It's just Kawthar and I can't think of the other ladies name. Please get better employees here!!!!!
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March 2019 by Muhannad Hassan
Very friendly team and excellent service . Thank you Samuel and Kawthar
