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October 2025 by William White Jr
Myca was so helpful! She was pleasant to work with and got everything completed quickly and easily. Highly recommend Myca and Bolt Storage for all your ELO storage needs!
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October 2025 by Dawn Duffy
Bolt has a host of problems. Every single time I go, there's an issue with the gate and I have to call to get then to remotely open it. Today, we couldn't get anyone on the phone and ended up stuck inside for a long while waiting for them to answer the phone. There is also the issue of things getting wet and molding in the units. We moved from a large unit to a smaller one, and both had this issue. For as much as they charge, you would think they would be able to get a handle on some issues.
Edit on October 24th:
The gate issue is still not rectified. The owner is not being honest about not knowing about the issues I brought up because I personally reported said issues multiple times. It's been six months regarding the gate issue and it still isn't fixed. We had to call to be let out yet again. At this point, I'm giving no more chances and moving to a different facility next week. This is ridiculous.
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October 2025 by Jessica Hightower
Used to be a nice storage until they sold it . The gate is broken you have to call to be let out each time you enter. My unit has had a broken latch since I brought it and my stuff is not secure. They lied and said they fixed it and just put a new lock on it. I have to beat the latch open and closed with a hammer each time I use it. They will not give me a discount for their defective product. I am still paying full price which is very expensive . I am looking for a new storage place currently.
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September 2025 by George Mosura
Anne really helped me today getting my paperwork done for the storage auction I bought. The facility is really nice and the units are spacious with a concrete floor. I would recommend to anyone. Thank you again Anne for all the help.
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September 2025 by Joseph Franzese
I dealt with Myca. She is fantastic. Very easy to deal with. She knows her job. She made the process very simple. Thank you!!!
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September 2025 by Tim Hoffmann
Very helpful thank you Maria 😊
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September 2025 by Darla Bacon
Maria was a pure pleasure to speak to and addressed my issues quickly, efficiently and professionally she is a true asset to this company
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September 2025 by Desiree Brooks
My Fiance and I needed a storage unit close to home. We called. And CJ helped us! We got a phenomenal price and we are very pleased with her customer service! CJ was very thorough and made sure we were confident with our decision and purchase.
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August 2025 by Sonya Shasteen
Stephanie was amazing she helped me with purchasing a unit !
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August 2025 by Iyanu Nafiu
Had a good experience here! Was very straightforward with reasonable pricing. Also appreciated the customer service from Jess; very quick and easy.
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August 2025 by Jonathan R
Anne was very happy andn
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August 2025 by Gerald Azzarito
The unit facility and unit was clean and had easy access. Jessica was very helpful when I spoke to her about scheduling our move out.
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August 2025 by Amaris Rodriguez
Great customer service Jess was awesome!!
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July 2025 by Timothy Jones
It was a great experience, quick and painless, thank you Paula!
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July 2025 by Amber Plumley
Very nice, very helpful & quick help from Myca!
