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February 2024 by Belinda C
My fries came out really dark, so I pointed them out to the worker and asked if I could get a new order and she said "yeah, our oil is really dirty right now." ? My jamocha shake came out as vanilla and when I took it up to the front a different employee said "sorry, our syrup isn't dispensing right" ?♀️ Lastly, my fish sandwich (the whole reason I went there) was bland, no flavor, overcooked (in dirty oil) and the tomatoes were practically white and crunchy, not fresh at all. HUGE waste of $17 ? Floors were sticky and dirty. If you really want Arby's go to the Tiffin Avenue location, it's 100% better food and atmosphere in my opinion.
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January 2024 by Angie Kramer
Clean and fast. Correct
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December 2023 by David Crates
Food was warm fries was warm also.
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November 2023 by lexie s.
The service sucked. I would consider firing the young lady with severe attitude issues. Our VANILLA milkshakes had strawberry syrup at the bottom, and when we brought this to her attention, she said that that was just how she made it and it was only a little bit. This made it taste disgusting and I'm unimpressed. Do better. I would give you a zero, but that's not possible, so I give you a one.
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November 2023 by Adam Mickey
Looks like a brand new building. Modern interior. Food was great. Cashier was nice and took my coupon and helped with food. However, at 1pm on a Sunday, with no one else eating inside, the interior is truly nasty dirty. Every table is dirty, seats and benches dirty, both high chairs were FILTHY. Bathrooms were dirty and the men’s urinal is like a foot from the sink (and it’s not a private room). Someone helped us clean the high chair but… it should never get that gross.
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November 2023 by Jose Diaz
Went thru the drive thru and Brianna took my order. Now I’ve been to many drive thru”s and dealt with customer service and she was very rude and kept cutting me off when I was placing my order. When I came up to the window, I could see this girl taking orders and laying her head down on the order screen and still snapping at customers. Not sure how she even has a job tbh. This isn’t the voice that I would want representing my company.
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November 2023 by Sandra
Hours on line and on door in store open Sunday 10 - 10. Drove out of our way to dine here.7:30 Sunday night and closed!! Sick of covid excuse. If you're closed at lease change your posting on Google! HATE THIS!!Update: in response to the written reply in this post from the manager - are you kidding me?? Call before we come to be sure you are open??? Then why post hours on Google or on your store door? That would mean every single customer needs to call before coming. Ridiculous!! Either work to get help or close the restaurant!!!
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September 2023 by Mike Bowers
Not even busy and still can't get my order right..The time before this, the girl didn't even know how to make change.. Ridiculous....
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September 2023 by Amy Walker
Food was great! We had a very long wait tonight due to them be short staffed, so please be kind to the ones that are working!
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July 2023 by Derek W
Male 30ish year old guy working drive thru hated his his life and made me hate mine for the 5 minutes I had to talk to
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July 2023 by Denise Brooker
Stood at the counter for several minutes waiting to order. 3 to 4 people were standing right there. None of them acknowledged I was there. Tired of waiting so I walked out. Went thru the drive thru and mentioned the lack of courtesy to the window employee. He said they've been busy today, even though I was the only person in line at the counter and the employees were joking around and laughing and a few were just standing around. He said someone was about to help me when I walked out, I assume he meant when he was done on his phone, ( texting or Facebook or whatever ) while he was standing 3 feet away from me. ??? They need to put phones away and do their jobs and acknowledge your customers. Unacceptable service. Very frustrating
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July 2023 by William Pellegrino
I ordered a Reuben sandwich and it was very tasty. The corned beef wasn't the highest grade, but overall, it was a good deal.
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June 2023 by Kevin G.
I went through the drive thru at 12:00pm. No other cars in the drive thru and only three cars in the parking lot. I was told to hold on. After about 4 mins, someone came and took more order. But wasn't listening, because when he read it back it was wrong. Then when I got to the window, he have my drink, which was wrong again. I would understand if they would of been busy but they weren't. Will not be returning to Arby's.
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June 2023 by Lolita Capers
Bunch of nice employees, was passing through Findlay, OH and wanted Arby's. Found one pretty far off interstate, but wanted Arby's, they made it worth while
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May 2023 by Cyndi Huffman
Wow! This place was the BEST Arby’s sandwich we’ve both ever had. Tried & trued roast beef sliced thinly. Great curly fries too!