May 2023 by Christina Olszewski
Today my significant other and I visited Puff and Stuff around noon-1pm. When we arrived there was an employee named Bill behind us. Bill proceeded to follow me and my significant other around the store. My significant other is indigenous and obviously not white. Bill continued to follow us until we were near the checkout, at which point he went behind the counter. Bill definitely racially profiled my significant other, which is disgusting. I highly discourage any non white people from visiting to avoid being uncomfortable and potentially racially profiled. Very unfortunate since I used to like the store.
March 2023 by Teresa Rufener
Favorite smoke shop in the area.Purchase so many things throughout my life from here happy with every purchase i've made. Nice selection of glass. Really cool unique odds and ends and merchandise
January 2023 by Kit Pierogi (NotYouGuillermo)
Edit for current date 1/24/23:STILL a fantastic and incredibly helpful staff. Everyone is very nice and knowledgeable. STILL great PPE and respect for safety in terms of COVID guidelines. Still the same great prices and products. I have never seen a SINGLE employee standing around doing nothing. If one person is in the store and being helped by 1 of 3 employees, the other employees help. Great teamwork and still 100x better than the one in Mayfield Hts.Great PPE, very clean and staff is incredibly nice and helpful. There was even a staff member making sure the maximum occupancy for the pandemic was being controlled.Not to mention great products and prices. Much better than the Mayfield store and Midnight Oasis. I will always come to this location for my needs.
December 2022 by Nick mcgraw
Extremely rude and aggressive sales person. Brought a part into the store to compare it to the new part that I needed to buy. Asked a sales associate to see the parts, as I compared the parts he seen that the last part was used. He then said, I had to leave the store immediately and take it to the car. I replied, by saying OK I’ll just take this one right here, he then said no, you need to leave right now. I asked why, I said it is a cigarette part and has nicotine on it. He then looked at what I assumed was a manager for directions. This gentleman replied it’s black and white you need to leave. Once again, I asked, but it’s nicotine. I can show you and you can smell it. It’s nothing illegal. To which he replied, you still need to go. I didn’t said OK I’ll take my business elsewhere. Went down the street, to another location of his competitor walk-in showed him the parts. Got what I needed and left. No hassle or verbally being pushed out the door and no rude employees.
December 2022 by Aaron Redman
Very nice shop, staff is very patient and helpful. Excellent variety of products available
November 2022 by Martha Senne
Glory be to God for leading me to Dr Oliha I am so happy as i am sharing this wonderful testimony am finally free from my herpes virus completely
after using Dr Oliha herbal remedy. To get more info about this remedy and purchase his herbs Visit: https://www.facebook.com/drolihamiraclemedicine/
Or send him an mail to his email: ( [email protected]
October 2022 by Dante L.
Great selection of products, however the employees are extremely hostile and rude. Customer service is terrible. Lightly Toasted is a much more friendly shop with the same choices if not more.
October 2022 by Tony Maloney
Awesome place to go for all. Very helpful staff definitely in tune with whatever your needs Maybe. They are trained very well with information on all the products that they have very chill environment, no over the top pricing. Definitely a great place to go if you're in Kent.
September 2022 by Christine H.
These people are the best asp you can get custom glass made!! They are the best here! Great prices and military discounts!!! Love love them!
August 2022 by Gillian Pelc
Great place! Wonderful environment. I came here on a Sunday at around 5:30 and the doors were closed and locked. I’m not sure if this is a 1 time thing or if their hours have changed but it was a bit unexpected!
July 2022 by Alice Dowling
Good hotspot for Tarot decks, runestones, and art! Beautiful shop with kind employees :)
May 2022 by Molly Smith
Best people. Awesome selection of goods. I've been a patron of Puff N Stuff for years and will continue to be as long as I'm in the area. ??
April 2022 by Brett Papczun
Puff n stuff overcharges on foreign merchandise... And does Not back the merchandise when it fails. Plenty of others around to take care of your needs...Instead of a sarcastic crew of employees who lean on Glass all day.
March 2022 by Elizabeth North
Very rude customer service!! A staff member helping us was impatient & rude!! And the "manager" working in the store at the time allowed her to be be!! After our experience, we spoke to someone who told us he had a bad experience there & that the person helping him was rude & had a bad attitude!! There are other great stores, that treat customers with respect!! This place lost acouple good customers!!
February 2022 by Sydney Cannon
Always clean, the employees are always helpful and knowledgeable! There's so much cool things in there, not just smoke stuff which I love. They have knick-knacks, metaphysical things, books, crystals, bags, shirts, and more! If you're in Kent and have time, I recommend checking it out.