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December 2025 by Jennifer Kibler
Jim was great to work with…Patient, kind and very knowledgeable. I appreciated him helping me find the best options!
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December 2025 by Josh B.
A great experience from start to finish. Adam was so helpful, knowledgeable and professional. It’s clear he has a passion for customer service. He answered all my questions, made recommendations and found me exactly what I needed with no sales pressure. If you’re in the market for a new mattress, go see Adam. He will take care of you!
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November 2025 by Bobby Roddy
Adam was phenomenal, calm, attentive, patient with us and got us everything we wanted at a price we were very happy with. And made the experience fun and comfortable - Highly recommend !
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November 2025 by Amanda Magnani
Nick Costas is a super nice guy! He was extremely helpful and patient with me and my two little kids! I will definitely be coming back for my king-size mattress! Highly recommend.
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November 2025 by Bob Galinas
Jim was extremely knowledgeable and one of the best I’ve felt with
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October 2025 by Kris Sobieski
Awesome service as always go see Jim super nice guy and helpful 👍
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October 2025 by Derek Coleman
I liked how the salesperson didn’t pressure me to buy anything, but let me try various mattresses according to my body and sleeping style. Also how he found discounts that saved me money on a top notch mattress. Very knowledgeable about these products and other name brands as well….
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October 2025 by Fran McCracken
Stopped at the store to check on mattresses and pricing, with the idea to get pricing and then move on to check other stores. Timothy was very knowledgeable and helpful that I purchased a mattress and box spring for my guest room. I would recommend the store, comfort of mattress and the salesperson Timothy. He is a good person, honest, polite and knowledgeable. I am anxious for dellivery.
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September 2025 by Patti French
Nick has great customer service!
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September 2025 by Al Gordon
Tyler was very easy to work with and answered all of questions that we had. He wasn't pushy or making us feel pressured into a purchase.
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September 2025 by Therese Luciano
Jim was very helpful today in assisting us with selecting our new mattress.. Thanks Jim! I would highly recommend Mattress Firm to all of our family and friends.
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September 2025 by Stephanie Spetrino
Jim was so incredibly helpful with my mattress and bed frame purchase! He took the time to explain to me in great detail the options that best suited my specific needs. He was patient and kind with letting me try out a bunch of different styles. I feel really good about my purchase from Mattress Firm Macedonia thanks to his help. There are lots of options when selecting a new mattress and I am really glad I went into the store today to have my questions answered by someone so knowledgable. My mom came along and even ended up ordering a new mattress, too! Thank you Jim, we will be sure to recommend you to our family and friends.
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August 2025 by BuddyBradley0711
Salesman/GM there (James I think) was incredibly kind, low pressure, helped us understand what we wanted and gave us a great deal. Pays to but in person and local
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August 2025 by Bonnie Cefaratti
Being retired, I must say I have dealt with many sales people throughout my life, and Jim, the manager at Mattress Firm in Macedonia is the best I've ever dealt with. He's very knowledgeable, professional, and goes above and beyond to find the right mattress to fit your needs at an affordable price. If you're looking for a mattress, go to Mattress Firm in Macedonia and ask for Jim. You will be glad you did!
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August 2025 by Eric Kinnell
Excellent experience! Tyler was very informed, helpful and patient. Refreshingly friendly service!
