Food is okay most of the time. Ordered pancakes recently and they came to me well done, which was unpleasant. Other than that, my visits have gone well with delicious food and wonderful service. One thing that upsets me (not just about this place) is that the eggs are powdered. If you want real scrambled eggs, you have to ask.
July 2018 by Wes Dodrill
Service was average. We waited a considerable time just for a side salad and a bowl of soup before the meal. No soup spoon with the soup or crackers. I had to use the spoon I stir my coffee with to eat the soup. Coffee tasted burnt and or old.....but not. Geez. They got my order wrong. I would not recommend this place.....at all!
July 2018 by Myranda Weaver
Online order. Waited 30 mins longer than the app said it would take. Restaurant was dirty. People were all leaving the restaurant. I can handle the wait. I understand being short staffed. I can not handle the dirty or the fact that they saw me standing there and discussed that I was standing there and still wouldn't come talk to me.
July 2018 by internationalmama
Our favorite place for breakfast! We don’t have an IHOP near us but whenever we are in Massillon we stop. All the breakfast foods are delicious but we always have to add on the harvest grain and nut pancakes or it’s not an IHOP experience for us! If you haven’t tried him you really need to and you get the feeling that you’re eating something healthy even though it’s pancakes! My only complaint is that there is an up charge for those pancakes that the waitstaff never mentions. I have no problem paying the up charge because the pancakes are worth it, however, I get upset with any restaurant that has up charges and they don’t train their staff to be sure to let the customer know. A surprise on the bill is never a good surprise.
June 2018 by Deniese Swiger
Really not good. The service was OK but the cleanliness was not. There was string or fuzz something in my son's food and stuff stuck to the syrup bottles on the table just not good
Cuisines: Family Style, American, Breakfast, Brunch & Lunch