Pleasant employees were happy to help me despite me being there just before close.
January 2018 by Dan T
If I could give this bank a negative 10 I would. Was getting close to paying off my RV 2 years early and tellers at Chesterland OH branch gave me the wrong payoff(which was more than they first told me) because I paid in cash. Over 30 days go by can't get a straight answer when I will get my title so I go in to the Som Center location in Mayfield Hts Oh to get an idea when I would get my title and a pay off note. Branch Manager there was acting like she was doing me a big favor by printing it off her computer that I was paid in full. Makes excuses about the holidays then tells me it will take until March to get my title. Any other bank I have done business with has always sent me a letter thanking me for my business and letting me know when I should receive my title. Called there corporate offices and asked for a call back got none. I have financed in my life well over 2 dozen vehicles and I have never had a more unpleasant experience. STAY AWAY FROM FIRST NATIONAL BANK !!
