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February 2025 by Jeff
price increases on invoices with no explanation. much more expensive than rumpke. every year have to call to negotiate- hung up on accidentally twice--wasted 50 mins on phone
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February 2025 by Annie Pryor
They never forget my trash and recycling and I always put out a ton. I’m so thankful to have reliable trash service.
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January 2025 by Ira Wilkerson
Dont care for the Over Cost of this service, too many fees
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December 2024 by Zeeshan Ahmer Khan
I have been disappointed with Waste Management's service. The quality of service does not justify the high prices.
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August 2024 by Brian Tarbox
WM is a scam. Had service 3 years at my business with no problem. Got a new driver and he refused to pick up my dumpster. He told me to go with Rumpke as he won’t pick up the dumpster. Made multiple calls to corporate and they sent message to local office manager to call me but never did!
Beware and avoid WM as they are unreliable and will take your money and not complete service.
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August 2024 by Sam Batman
Good company to work with.
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August 2024 by Andrew Galusha
Great service. Consistent. On time. Great communication.
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July 2024 by Jean Clements
Impossible to speak to a customer service agent in a timely manner. Charge for vacation hold, restart and bin pick-up are ridiculous.
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June 2024 by G D
One of the few companies in existence today that know how to provide EXCELLENT Customer Service. Any changes to services are always communicated in a timely manner. Driver's are professional and respectful of your property.
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June 2024 by Marty Scott
Waste Management has been my chosen trash and recycle service service for 49 years, and they had always done a great job for me.
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June 2024 by Susan Newcomb
Great service!
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May 2024 by Rhenee Schrader
I have had great service with our dumpster pick up for 8 years. They leave our space clean after removal. When we had to move it they made that very easy to get done. Billing is simple.
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May 2024 by Corrine Farrell
Great experience with WM!!We used another service (Rumpke) initially & had a terrible experience. Not only was our bill 3 times as much but after losing my job our payment was late & they dumped our trash in our yard & took our trash cans which is not only rude but possibly illegal. WM had been amazing from start to finish & I would highly recommend!!
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May 2024 by Ethan Crawford
Poor service, to many added fees
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April 2024 by Nicole Richardson
Always on time, never had a missed pickup. No fluctuating bills like we had with a competitor at our old home.
