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January 2023 by Randy. R.
Clean store, friendly staff that goes out of their way to help you, pharmacy staff is great too!
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September 2022 by Jerry Jones
This renovated store is always squeaky clean and the staff is helpful and professional. I was there on Sunday to pick up a prescription and the inside access to the Pharmacy was closed, it was drive-through only. There was only one person working and she was swamped but maintained a totally professional demeanor and very positive attitude. Big plusses for that! I would recommend this business without reservation.
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September 2022 by Rebecca Sapp
Didn't have what I need and can't get it
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December 2021 by Marie W.
The new Mt. Vernon store Manager Trina Osbron is the best thing that has ever happened to this Rite Aid!!! The Mt. Vernon location is clean and organized, the staff is friendly, and I now love coming to Rite Aid.
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August 2021 by elise smith
Pharmacy staff are wonderful! Always pleasant and knowledgeable.
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July 2021 by Tina Lowe
Always goes above and beyond. Very friendly and professional.
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May 2021 by Jxinx
I'm done with Rite Aid. I can't get a prescription filled same day with them to save my life. If they are really that busy, I need to take my little business elsewhere.
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December 2020 by Matt Disbrow
Useless. Called to ask if the carried a prescription they were not familiar with. Instead of checking was simply told by a tech, not even the pharmacist, we don’t carry it. 5 seconds prior she didn’t even know what it was.
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September 2020 by Claudia Montgomery
Great staff good priced clean environment
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June 2020 by Lily Phlowers
The customer service at this local rite aid is split pretty evenly between good and horrible. Unfortunately the bad most certainly out weighs the good by far. The pharmacist and condescending and rude if you have a difference of opinion or even misunderstand them and ask to explain. And there are two female managers that were so nasty to me I’m still debating reporting them. The fact that is is the only state liquor store in miles is the only thing keeping this place in business. That and one sweet white hair cashier who always has a smile and a kind word for you. Thank you for being a good person your the only good thing bout the Mt Vernon Ohio Rite Aid .
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February 2020 by Unique Dancewear
The customer service at this local rite aid is split pretty evenly between good and horrible. Unfortunately the bad most certainly out weighs the good by far. The pharmacist and condescending and rude if you have a difference of opinion or even misunderstand them and ask to explain. And there are two female managers that were so nasty to me I’m still debating reporting them. The fact that is is the only state liquor store in miles is the only thing keeping this place in business. That and one sweet white hair cashier who always has a smile and a kind word for you. Thank you for being a good person your the only good thing bout the Mt Vernon Ohio Rite Aid .
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December 2019 by Alexis V.
Worst service ever. No one is capable of helping. 3 people behind the register helping 2 people. When I asked for help with a photo machine not one single person did anything. Was ready to spend $100 plus on greeting cards and other services. Walked out because of incompetence.
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November 2019 by Dawn Williams
Rite Aid's lines may have been down causing an issue where you could only use cash, than couldn't cash out at all, but the ladies in there kept it together, they were still so kind to everyone even under the amount of pressure they were all under on Black Friday... I'm glad I stuck around to get my amazing deals!!!
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May 2019 by Patricia Berry
Ionly get my prescriptions there I do not shop in the store, Ken the pharmacist is very helpful and kind my primary care CNP NP says she has heard her patients talk about Ken all good, the pharmacy staff is also very nice, efficient,
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February 2019 by Lisa Berry
Everyone here has been so helpful, there for us when we needed anything, by the way complaining because they told you to get off the phone is ridiculous. There are plenty of people that need help, that are courteous enough to not be on the phone, so if your call is that important, then leave.
