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October 2020 by ricci ridgley
They owe me $452.30 for a canceled GAP insurance policy they received and cash the check July 2nd and have yet to give me my money
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September 2020 by Dave Kuitunen
You sold me a truck 8 months ago in December 10th and I still don't have a title for it and I can't get plates what's the deal? And the reason is there is a lien on the vehicle and I can't find out who owns it.
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March 2020 by Richard Krier
I bought a truck in late November and canceled the useless warranty early December. Tad said it would take 2 months and it was a difficult process to get the full refund less the $130 for taxes that I paid so its not a full refund, which they failed to inform me of when I bought the truck, because I had 30 days to review it and I don't understand why I cannot be refunded the taxes (like when you return anything else, you also get the tax back). However, I called Tad on 13 February and he said it would be 7-9 more days however it’s been 21 days since then and the bank still doesn’t show any refund to them. My son now needs a car and I will be taking him somewhere else. I do not recommend this warranty or dealership . Will post again when the refund goes through. Update from over a month ago still no refund after over 90 days. I guess Next stop Attorney Generals Office. Will update later
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March 2020 by Wanda Parker
Same as Elizabeth Smith
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February 2019 by Elizabeth Smith
I would like to give no stars......my husband purchased a vehicle from them over 2 months ago, and he still has not received his memorandum title yet. Multiple calls to the dealer, the bank, the title office and the bmv. The title bureau has no record of the title work, we have made 2 payments on a car that is STILL not even titled in his name yet! I was told by Bob Rankl that there was a loan on the car from another bank, which leads me to believe that they have not even paid off that loan????? Every time I call about the title, I am given a different excuse or promise. Was told it would be coming "any day now" TWO WEEKS AGO. The 45 day tag expired 3 WEEKS AGO! We are currently paying insurance on a car that is technically not ours, as well as making the payments. Mr. Rankl had the nerve to imply that it was okay because they put a dealer tag on the car so we could drive it, and then got nasty with me when I questioned him about whether he had even paid off the former loan. It is NOT OKAY to not have the title work after 2 plus months......next step is filing a Dealer Complaint with the BMV.
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November 2018 by Heather Loesch
If We could rate a zero for their advertising tactics to get you to their lot to try to sell you a car you don't want or need, or can't afford I would. They also treat you like a credit score, not a person. Ask me about their lottery scratch off mailer! Attn Gen office & BBB have complaints, yet it still keeps happening.
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April 2018 by John Smith
Excellent service. Mr. Champion worked with us and Mr. Ries got us a good loan and warranty.
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October 2017 by Julie Sutton
Great people to deal with.
