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May 2023 by Ellen W.
This week was my first time selling. Terry was more than helpful, she was kind and patient with my first experience.They wound up buying five pieces from me, way more than I expected.Great experience; I'll be back for sure.
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April 2023 by Mary Vollmar
Wonderful clothes and always new things coming in.
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April 2023 by Rebecca Kahle
Would give zero stars if that were an option. Completely rude. My husband dropped off clothes for me and they treated him like trash. They didn’t ask how they could help, instead, they told him to go somewhere else with men’s clothes. Then after he explained he was dropping off women’s clothing, they were still snarky with him and vaguely mentioned where to drop off the clothes. Then they complained that he didn’t bring the clothes in a “structured basket” and said to not bring clothes without one next time. Needless to say, I will never purchase or take clothes here ever again. My suggestion: have a serious talk with your Perrysburg staff on how to treat customers.
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April 2023 by Kayla Solomon
I had called and asked someone if there was a tote limit and explained that my MIL recently passed away and I had 6 baskets full of clothes and 2 baskets full of purses to sell. They lady on the phone told me they had no tote limit. A few days later, I drove 45 mins to go sell the clothing items and the ladies in the store told me they were only going to accept 2 from me and that the process would take more than a day to go through. (Which I was not told either of that on the phone a few days prior) they then said they couldn’t “override the system” by allowing more than two. I’ve worked at a similar establishment and know that there is nothing you override, you just accept the items no matter the amount. I also had asked if my aunt could bring in two as well and was also shut down for that too. I ended up leaving with my two baskets. I feel like I made a wasteful trip with my 3 year old and newborn and was given misleading information on the phone.
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April 2023 by Kali C
This place is great if you're an older woman looking for some boring old lady clothes. Everything I saw was boxy shaped and ugly.
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March 2023 by Arieonna Frazier
Was not welcoming at all.... they was looking at me as I was looking at them and instead of giving good customer service they hit me with "yeah, what's up" and then when I said what I was there for which was to sell a dress all of a sudden they closed for the option to buy because they didn't have any room which I understand but you should know I would NEVER STEP FOOT IN THIS PLACE
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March 2023 by megan D
They are a resale shop which I get but I have never had a pleasant experience here. I have given them multiple tries but the staff is EXTREMELY rude and condescending. I have never met a more ignorant staff of women. If you want at least a hello when you walk in a store don’t go here.
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February 2023 by Ruby Bell
Took 3 more than gently used leather Fossil bags & wallets, a new off brand leather bag and a few clothes. They offered me $33 in cash or 40+ in store credit. The store credit wasn’t enough to buy a Thirty-one purse & a pair of Minnetonka moccasins. I took all my stuff back & dropped it at the Goodwill.
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December 2022 by Cheryl Wilkins
Very clean, lot's of help, great prices.
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November 2022 by Johnna Richmond
Loved finding nice clothes at a decent price
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November 2022 by Christine
Yes there are a lot of high end clothing, purses you sell in the store. I get it but you are by no means the mall. It is still a resale shop, and that means the items are in fact " used" every time I go in there sometimes I am greeted with a hello sometimes not. It really doesn't warrant the snotty demeanor, when it is still a resale shop
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October 2022 by Remarkable 49
Found me a Michael Kors maxi dress in black and white. 20.99ASOS black, gray and white cheetah print longer length blouse. And another dress In Black and gray with a small little sexy opening in the back.I apologize but I can't remember what the last two items I bought cost it was not that expensive I think one was 10.99 and one was 14.99. it's a good idea to shop at different times different days and different weeks because they always are getting new clothing items in. Don't give up on your new fashion piece for less. Shop Clothes Mentor for absolutely the best!
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October 2022 by Stacey S.
Their merchandise, and their buying practices are top quality. The customer service reps attitude, and interaction with customers, if rated separately, would garner them one star at best. Come on ladies you're working in a resale shop. I realize it's high-end resell but there's no reason the whole staff needs to be so haughty . What are you buying, or selling, expect the staff to act Superior.
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August 2022 by sarah schramm
A waste of time…claims to only be business casual and has sportswear and t-shirts that they would not take. Also, had a very rude lady at checkout that basically said I shouldn’t bring clothes back.
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May 2022 by Elisa Johnson
Good name brand clothing and decent prices! Sales are really good. I will say, if you are planning to sell, they are very choosy about what they will take. I brought in a box with several 1-2 yr old lightly worn Athleta clothes and they didn’t take any of them (other than an older style Athleta shorts and a TJMaxx shirt) on the basis of them being “older styles.” Maybe they just had a lot of clothes incoming though. I will be back to shop soon!
