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July 2023 by Adam Burke
My wife, my ten year old daughter, and I stopped by on the weekend. My family and the bank were left unattended. Eventually, a handyman came into the lobby angrily told us “we’re closed” and “I’m going to ask have to ask you to kindly leave!!!” as though I had my wife and daughter patiently waiting in the lobby as part of a heist because he failed to lock the door.
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January 2021 by Lori Santello
Easy access in the Big Bear Shopping Center. ATM drive-thru service as well as Lobby banking daily except Sunday. Outstanding customer service at this Powell location.
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July 2017 by Catherine Harper Lee
Excellent customer service and community outreach. Courtney Kennedy is an exceptional branch manager who works hard for and cares about her clients.