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“Chris Auel is amazing! From the moment that we walked in to see the R & B selection of refrigerators and freezers until he emailed us to make sure that they were properly installed Chris was remarkable. He is very personable, professional and has a vast knowledge of the product line. He was able to narrow our options once we identified our needs. We chose the GE Profile line. Chris set us up for a delivery date and when our refrigerator arrived he called and asked for photos from the delivery team to make sure that it all fit well. I am so pleased that we did not go to a big box store. R & B has a huge inventory and extremely good service. We will be calling Chris when we replace our washer and dryer for sure!
I wrote the above review a year ago and guess what? We returned from vacation last week with bulging suitcases and found our dryer was broken! A great service man said we needed a new one. One call to Chris Auel (as I mentioned last year- somewhat fortuitously) and BOOM! Chris recommended a model. I stopped by the store and he showed me an Electrolux set ( our washing machine was not working well) that was just what we needed. He quickly wrote up the order, set up delivery for the following day(!) and after paying I was out the door in under 10 minutes- Whoa!
The following day Brian and Cole from R & B removed our old machines and efficiently installed the new set. They did a fine job and tested the machines to make sure that they were working.
Awesome service and we highly recommend Chris and the entire R & B team!”
12 - 6PM
4782 Muhlhauser Rd, Hamilton
Appliances
“Ronnie and Seth were both amazing! They were super friendly, helpful, and not pushy! I shopped around a lot but decided on this store because not only was it a good deal, but the service was great!”
“BEST SERVICE EVER!!! BRAND NEW FURNITURE OUT THE BOX!!! TAMMY IS AMAZING SO KIND SHE KNEW EXACTLY WHAT FURNITURE I WANTED AND HOW TO GET IT!! HER TIMING WAS IMPECCABLE WITH DELIVERY! ADAM AND LEO WORKED HARD TO MAKE SURE THE FURNITURE WAS PROPERLY SET UP!!! I WOULD RECOMMEND RENT MART A THOUSAND TIMES! HANDS DOWN THEY ARE THE BEST!”
12 - 6PM
5375 Ridge Ave, Cincinnati
Appliances
“Great choices and prices and even better customer service! Looked all over town and found the desk and chair and dresser we needed at a great price with assembly and delivery!”
“Howard’s Kitchen Studio was recommended to us as we began our kitchen remodeling project and the team at Howard’s was a pleasure to work with. As we were making our selections and considering all the options during multiple visits, Mark and his team patiently provided guidance and direction. When the renovation work began, the install team of Paul and Logan were outstanding! They were prompt, clean, professional and extremely meticulous in their work. In addition, they responded to all of our questions and presented some creative options along the way that we did not previously consider. We especially appreciate their craftsmanship during the installation of our Rookwood Pottery backsplash which has become the centerpiece of our new kitchen. We wholeheartedly recommend Howard’s Kitchen Studio and the installation team of Paul and Logan to anyone who is considering a kitchen renovation project!”
“I just happened to find this place by reading other 4 & 5 star reviews somewhere else and I could find nothing bad reported. I walked in expecting to pay more than I could afford to have my refrigerator repaired. I explained the issue I had with my refrigerator to Harlan, the owner. He was so friendly and kind. He told me that I didn't need to pay him to come out to repair it. He even went step-by-step showing me on a refrigerator in the shop how I could repair it myself and even gave me some of the parts he had. He gave me his cell phone number in case I had any questions. I had to call him twice and he answered both questions. Bottom line is I repaired the refrigerator myself and it did not cost me anything. I highly recommend this place.”
“I've taken my Janome to Kramer's twice now. The first time they repaired and returned my machine quicker that promised, and the second time fit a quick fix into their busy schedule, while making it clear I could end up at the back of the service line if my problem required anything labor-intensive. Erin was sweet and professional about managing expectations, and my last problem was solved in less than 15 minutes!”
“Custom Distributers once again went above and beyond with sales and service. Our refrigerator quit working and was not feasible to be fixed. We immediately drove to Custom Distributors having purchased there previously. Brian was our salesman. He was professional and knowledgeable about the pros and cons of refrigerators that would fit our space. He also was able to show us refrigerators that were immediately available. We bought a GE refrigerator. It was delivered within a week. There was a minor missing shelf but Brian had a new shelf/ bin shipped to us immediately. He was very responsive and just great. The price of our refrigerator was very competitive and was even less than the big box stores. We highly recommend Custom Distributors and if you ask for Brian / Salesperson you will be in exceptionally good hands.”
“I always have a good experience at Lowe's and this was no different. The staff could be nicer and more attentive to shoppers needs. The staff at most Lowe's I've been to don't seem engaged or as helpful as they could be. I've actually had employees avoid eye contact with me on more than one occasion while I'm looking for something. I recommend Lowe's to people that already know what they want.”
“After looking for a new dishwasher online at Best Buy and Home Depot, I checked out R&B and saved almost $200. I was able to complete my hassle-free purchase on the phone w/my sales rep, Dave S, who provided stellar service. Dave was very responsive re: helping me reschedule my installation as well as set up a follow up service call. The installation team was friendly, efficient and respectful. I look forward to using R&B for my future appliance needs. Thank you!”
“They help me get a fitting loose off of a part for my gas stove and didn't charge me a penny. If you got an appliance and you need a part for it this is the place to go they got a little bit of everything and a whole lot of everything else”
“I would like to commend Will, a member of the management team at the Home Depot store #3822 Glenway Avenue Cincinnati 45211. I can't say that the day has gone flawlessly but he and his team have worked really hard on the details to make sure our larger than normal order was filled and delivered expeditiously. I would also like to acknowledge all the hard work and the extra effort put in (over the weekend) by Brittany (IT is her specialty) and over the past week by Fran (Pro-Desk rep). Please know that we noticed and appreciate all of your efforts!”
“Went in looking for a very specific item. Online said it was available in store. Couldn't find said item and asked an associate, very helpful young lady who took me right to it. Will definitely return!”
“This is very good place to me and I will be Back anytime I will get load for this place
Was my first time I had appointment at 5:00Am I checked in 1:30Am. I get a Dock right away Was empty 2:40Am
Thank you so much guys .I don't know his Name But was very good. Respectful Man
Thank you so much again”
“What a great place to buy a used appliance! I've bought several here over the years and they always work great, are a clean as a new appliance, and delivered promptly. The delivery crew is are great and friendly folks who are extremely diligent and careful with the deliveries. I would never buy a new appliance (which typically break down after a few years) when I could have an older, reliable appliance that will give me years of service.”
“I love this store, they have everything I need. They are knowledgeable, and quick to fulfill any problem. My go to store for any home DIY from small jobs to large.”
“Real down to Earth people. The approval process was easy which you can do over your phone. The staff is good at addressing my concerns and I definitely recommend this place to friends and family!”
8:00 AM - 8:00 PM
7975 Tylersville Square Dr, West Chester
Appliances
“Bought a stackable washer/dryer that was on clearance. Our salesman even took an additional 10% off the price. Delivery was a few days later & the entire transaction went seamlessly. I would definitely shop here again.”
“Outstanding service and competitive prices. I visited four different appliance stores around Cincinnati when I built my house, and The Appliance Loft had the friendliest, most knowledgeable staff. They were flexible and helped me work through delivery and installation options; they’re simply the best in the area!”
“Ferguson helped me with some hard to find pipe for a home project. After receiving the delivery I realized a made a mistake on the diameter of pipe I needed. They worked with me to exchange for the correct size, including pickup of the old and delivery of the new. Great customer service is all too uncommon these days, but much appreciated.”
“Who doesn't like construction supplies and tools. But prices are terrible and I'm blaming politics and all their Bull crap should see some cheaper pricing election just around the corner.
Let's be honest how many people really fall for this ?”
“Shopping for a mattress can be difficult, but not with these guys. They made the process so simplistic, while providing amazing customer service. 10/10 recommend”
“Patty at the Pro Desk was beyond helpful with my recent contractor's purchase. She is knowledgeable and accommodating, as well as very patient. She gives good advice and knows the product! Thank you so much for your assistance!”
“I rented a chainsaw and I just want to say have a lot of patience if you rent one they are very persnickety but the guys that work in this department are very good and also very helpful and they have the patience of Job. I will definitely rent from here again.”
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“Staff was very friendly and helpful! Prices were great! Checkout was simple. The only issue is the fact that corporate does not allow you to call the store directly with questions. Which is very silly considering the nature of this specific store”