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August 2025 by Keri Segrest
I’ve been with US Bank since 2008. Jeff the branch manager helped me and I appreciate his help and wanted to give him 5 stars for the outstanding service. Thank you so much!
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June 2025 by Stephanie Pearce
Always pleasant, efficient, and courteous service. Each employee adds a personal touch to the overall vibe. I couldn't pick a favorite if I had to. And, I love the puzzles!
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March 2025 by Jerry Holt
I have banked with the Yellow Springs branch for many years and have always received excellent service. Recently the staff has helped me with some investments, with excellent results. This is a good bank and a credit to Yellow Springs.
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October 2024 by Bolo J Henderson
Helpful and awesome staff. Happy I was able to open an account! Definitely will be back!!!
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February 2024 by Joseph Collins
I opened a business account here, they are just wonderful and have bent over backwards to help me, they make me feel at home.
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September 2023 by barb brookshire
A Teller at the Yellow Springs branch was rude and argumentative at two different visits to the Bank.I withdrew my funds and am now very happy with WES_BANCO
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July 2023 by Gary Blevins
Still the absolute worst customer service anywhere! On two occasions now, the US Bank at the Fairborn Kroger has provided check cashing service that the YS US Bank said that they couldn’t. Ironically I am a life long resident of YS.Prior to 5 years ago, the YS branch had a competent manager on site who could make common sense decisions for loyal local customers.
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November 2022 by Adrianna Moore
This branch is absolutely a pleasure to work with!! Lea Lindermen and Jordan Fisher are very helpful and will always make sure your matters are taken care of! I highly recommend this branch
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June 2021 by Robert Partida
I recently opened a new account. Jordan Fisher was absolutely awesome! Answered all of my questions and gave answers to some questions I didn't think to ask. He was the epitome of professional while combining wit and welcome. I look forward to a long term partnership with the bank.
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June 2020 by rob Johnson
My last 3 trips to this location. 1st time was 2 weeks ago. The interior was closed due to Covid so I had to go through the drive through window. Not the end of the world however other US Banks near me did have their interior open while following CDC guidelines. Took a long time to go through the drive through because of only 1 lane open. 2nd trip about a week ago. Had to deposit a large check. Interior was still closed, now the drive through window was "broken". They still had staff in the building but over the intercom I was told to go to a different location. 3rd trip. All I needed to do was get cash out. Interior still closed, drive through closed, ATM on exterior of building was broken. Why do I even have a USBank account when it takes this much effort to get my money.
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June 2020 by S G
Won’t ever becoming back here. They told me that because I don’t bank here that they can not make change. One your a bank and being against people who don’t bank with you is pretty F up. Especially when the change was needed for local business. Just goes to show how much they are not part of the YS community . They are the absolute worst place in ys to do any kind of business with. Iv been to many banks and none of them would ever do this especially to a local business.
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March 2020 by Review Bank
Everyone here has good customer service except for the rude and uppity black lady who I believe to be the manager.
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January 2020 by nono moor
I have been with this company since it was Star Bank. This branch has the worst customer service of any bank I have been to. The tellers need some customer service training, they are rude, crass, just plain ill tempered. I will drive 10 miles out of my way to avoid this branch. This was my third and final bad experience there, 3 different tellers, same bad attitude.
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August 2018 by MARCUS STEVEN JOHNSON
Drive thru access from hehind the building.
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August 2018 by Michael G
Great service friendly small town bank with full banking services.
