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October 2023 by Katie Stickel
My cashier Morgan has to be the worst retail employee I have ever met. She has an I don't care attitude. She's unfriendly, acts tired and bored. Doesn't have a kind word to her customers. I hope when the store closes she is let go. Management must be very desperate for workers to hire such a unprofessional employee
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October 2023 by Joe Adair
Good customer service .great sales 60 to 75 percent off the store is closing. Every thing is for sale including fixtures and displays.
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September 2023 by Jumper
Store was closing .Was a 60 to 80 percent close out sale on everything so if your near get there soon before its sold out and shut down
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July 2023 by Krystal McCormick
Lots of options, but not a very wide variety of sizes. Would he nice if more plus sizes were available.Update:07/2023Still the same. It's sad to see a staple of the Austintown Plaza leaving but it was never something that was really for me. Not a lot to offer in plus sizes still and everything is either a style that's way too old or way too young.
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July 2023 by Wackyred35 Ties
I know this location is closing soon but doesn't matter to false advertise about the sale. It's truly sad to see the store closing down and make such a big push.
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July 2023 by Daniel Huzvar
I love JCPENNEY, they have great selection on clothes for Big and Tall guys.
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May 2023 by T Mama
This store SHOULD CLOSE. THE MANGER KAREN COULD CARE LESS. HER VIBE/ENERGY BRINGS THE STORE DOWN. SHE DOES NOT CARE ABOUT PEOPLE OR CUSTOMERS. A NEGATIVE FORCE THAT JCP CAN DO WITHOUT. SHE HAD AN ATTITUDE THAT U COULD FEEL OUTSUDE THE STORE. MEAN AND DISPARAGING AND INCONSIDERATE. HER AND THE STAFF SHOULD GO. THEY PLACE HIDDEN PRICING ALL AROUND STORE HID THE PRICES WITH OTHER SIGNS. I walk back on store after incident they are lol!Karma is a friend of no one. She should not work with ppl PERIOD. NO EMPATHY NO LOVE. THIS WAS ALL HER MISTAKE.So used to dealing with the Poor she couldn't see past my skin. Though hers is the same color. Sad. Embarrassing. Bye KAREN. SHE IS A REAL KAREN!!!
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April 2023 by terrylee alberter
I got 6 outfits for $203.00, good sales right now
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April 2023 by darlene morrison
I hate to see the. Austintown storeClose I'm going to miss it .
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March 2023 by Arthur
Typicall Pennys, no employees except in checkout. They are usually real nice and the discounts are great if you can look for yourself with hardly any employee / aka associates to help you.Plenty of parking on two sides of the building they are on a corner in the shopping center.Two stars for the disorganization and lack of assistance.WARNING: DO NOT BUY WORTHINGTON MERCHANDISE IT IS POORLY MADE AND IS WOTA material, wear once and throw away. I question it's country of manufacture.
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January 2023 by Diana Murdock
I found the last-minute Christmas gifts I needed easily. Although extremely busy, the store was well organized and clean. The cashier was friendly and patient with customers, but efficient.
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January 2023 by Ted Ragan
I don't know how this store is open. Went to pickup an online order. No direction as what to do to pickup the order. The door marked online order pickup is permanently locked with no signage stating so. I went in the front door and asked where to pickup orders. The clerk said at the registers. Why am I waiting in long lines with customers checking out ?Only 1 of 2 items came in, so I asked the clerk at the register if she could check on the second order. She said she could not. 1 hour later I received an email saying my second item was ready for online pickup.
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January 2023 by Karen Scarbrough
Love shopping in a straightened store. Good choice of Ohio State men's clothing. Women's clothing was also in great order and easy to shop.
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January 2023 by Michael Greathouse
Was looking for something specific and the store clerk told me there were too many people in line and couldn’t look! I’m not going to drive to ten different stores to find an item! Bad business
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November 2022 by brenda erhart
Friendly, clean, organized and very fashionable clothes!!!!
