Michaels is a well-known craft store that offers a wide variety of products for creative projects. Customers can find art supplies, fabric, yarn, frames, scrapbook materials, and seasonal decorations. The store is also a convenient place for party planning, providing items like balloon inflation, party decorations, and tableware. The Sudbury branch is noted for its clean environment and friendly staff, who are always eager to assist customers. While some reviews mention that the store can be expensive, many shoppers appreciate the numerous sales and promotions available, which help offset the costs. However, there are occasional concerns about the number of staff available, particularly at checkout, where some customers feel more assistance is needed. Despite these minor issues, customers frequently return to Michaels for their crafting needs, praising the store for its unique selection and knowledgeable staff. Many appreciate the help they receive in navigating projects, from finding the right supplies to receiving crafting advice. Overall, Michaels remains a popular destination for anyone looking to unleash their creativity.
Went there to get a family heirloom painting reframed. Absolutely love the outcome, and the staff were fantastic.
November 2024
Went in for a cake board and box, and left with that plus a cake pan that I got for 40% off with a coupon. The store was clean and easy to get around. Staff were helpful and knew the products.
September 2024
Clean store, friendly staff could use a few more staff at check out. A customer who was also an employee started to help people at self check out as there were not enough staff members and extra were not called to help
