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October 2024 by Neesa Menezes
Do not buy from here. I bought a bed frame from here and after not even 2 months, it completely broke. This frame is made of the cheapest material ever, they might as well have used cardboard. The metal legs just sheared in half and the wood splint in half. Much more worth it to drive to IKEA in Burlington and buy from there.
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October 2024 by Sibylle Ugirase
Chad is incredible, and his service is top-notch.
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October 2024 by Muhammad Ullah
One of my bad experiences. The store’s staff is very very rude. They do not know how to deal with customer. I will never recommend anybody to go this store and make purchases.
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September 2024 by AMANDA GEORGE
So....I took my son in to buy a new mattress, he laid n tried a handful of the floor models and found a super comfy n soft mattress for a decent price. The salesman tells me they are selling the floor model but has 1 or 2 new in the back...i told him i want a new one. But upon delivery, the driver tells me "they end up finding a new one for u instead of the floor model so they sent over a brand new mattress for ya".
I was confused because I didn't ask for the floor model to begin with.
Anyways, it sat in my hallway overnight. The next morning, I go to put it in my son's room and not only does the pattern on the mattress look completely different, but it's an Xtra firm mattress. I called to explain that I believe they sent the wrong mattress. The guy on phone goes into over explaining things, too much tbh, n tells me it is the one I chose n it can be a Lil stiff at first with it being a new mattress...ummm, what...I don't think so. When u buy a soft mattress, it should be soft to begin with. He also includes to tell me they cannot take it back n that I'm basically stuck with it. So, it's been a few nights now n my son is having the worst sleeps, because of it being too firm. So now I'm out $700 and having to go elsewhere for a different mattress. Save yourself the headache and DO NOT BUY FROM HERE! They will send out a totally different mattress and try convince u that it's what u chose.
Also, while waiting for the salesman to get paperwork n stuff in order, my younger son (who is autistic) was in his own lil world n doing his lil jibber jabber noises he makes....the one guy looks over the counter n says "why u making all those weird noises buddy...something wrong with ya?" I was so offended by him saying that. Who tf says that to a child?
I should've listened to my hubby when he told me to cancel it before the delivery. Cuz now I'm out quite a bit of money on this one. Thanks guys....thanks alot. Was my first time ever in this store and
I will never shop here ever again.
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September 2024 by Brendan Tallett
Excellent customer service . David and the team did a great job . We are pleased with our couch and same day delivery !
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September 2024 by Lilyana Fasulo
Great service. Dave and Chad were amazing helped us with everything!!
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September 2024 by Morgan Drouin
Highly recommend to anyone looking for amazing quality furniture that is good in price. Chad, Paul, and Dave are awesome!!!
Such a delightful atmosphere as soon as you walk in too.
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August 2024 by Alice N.Zigama
I had a very good experience today with Chad and Tony good service, good customer care and great communication. Thank you so much. I really appreciate
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August 2024 by Radnizzle
Chad and Tony were absolutely fantastic. They gave us all information we needed and the delivery crew were careful and friendly. I will definitely be going back for future purchases.
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August 2024 by Devon Kuchta
Staff was friendly and Tony was quite helpful
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August 2024 by Ron Lustins
Dealt with Tony and Dave,no pressure at all,made us aware of options and promotions.We purchased two reclining sofas ,they were delivered same day,a very pleasant experience.
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August 2024 by Victoria Kress
Great job! Defiantly recommend! Great prices.
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August 2024 by Rachel Jowett
The guys at the store were super friendly and knowledgeable! Very pleased to have found some lovely furniture at a great price. Looking forward to my next trip.
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August 2024 by Ann Mary Paulson
Had a recent visit to get a couch, both Chad and David were very helpful to give us the best option. Great deals and customer service. Thank you guys.
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July 2024 by Sue Warring
The staff are amazing! Great furniture with great prices.