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November 2024 by tvaneerde
Kevin helped me and my daughter out. So knowledgeable, patient, and really took the time to educate us. One of the best buying experiences.
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October 2024 by Mad Cow
I've been happy with my bbq purchase here.
I've been happy with my equipment being tuned here.
Still waiting for that tonkatsu receipe
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April 2024 by Frank Acri
After the ski season finished in Ontario I required a quick boot adjustment. SOTS was in their summer mode but Paul was kind enough to service me and my boots while SOTS was in a transitional time. My boots will be ready with 24 hours and I'm able to ski out east extending my ski season. They have been my go to boot fitter for the last 25 years. Thanks again Paul
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March 2024 by Michael Greene
So excited to take my new Tecnica ski boots out west next week! Thanks Matt for the patient and careful boot-fitting and really zoning in to what was the right make/ model and fit for me. And thanks for tuning up my skis…..From Alex to MJ to Domenic in the service dept and Stephanie at Reception / Cash…. What a team. Matt even helped bring my gear to the car. This is the kind of independent specialty store that we all need to cherish.
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March 2024 by Will Stager
Great store with good customer service. I unfortunately got fit with a pair of boots that were too big (after seeing many a bootfitter, I've been told I have a fairly difficult foot to fit), and upon bringing them back to the store, I was offered to exchange them or get a full store credit back. As it was nearing the end of season, I decided not to exchange the boots and get fit next season. I was able to use the store credit to pick up some skis I really like. Overall I was happy with how my boot situation was handled - customer service was excellent.
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February 2024 by Shyla Tibando
Thanks so much for helping me with my beautiful new skis and bindings! I already have sent new customers your way.
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January 2024 by Peter
The first place I would consider going to for my skiing/clothing needs and it usually ends up being the only place because they always take good care of me.
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December 2023 by Emmanuel G
The best place to find and adjust your ski boots.They are very helpful and patient.
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November 2023 by J Ng
I don’t normally write reviews but there’s always an exception. I can’t thank The Sign for going above and beyond! I needed to get my ski tuned for a trip and they managed to accommodate last minute request. On collection day I was stuck at work (unplanned) and unable to collect in person. Once again they have demonstrated excellent customer service at personal level, by allowing virtual sign off so I could get Uber to collect it! My ski is now nice and shiny like new! Thank you so much!
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November 2023 by Payman Naddaf
Best ski store in GTA
Great advice all the time, knowledgeable and friendly staff, highly recommended.
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November 2023 by Adarsh Shah
Great service and care from Alex. Thank you!
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May 2023 by Ryan Enta
Thanks Scott!! Had such an incredible trip to Blue Mountain with my own gear!!! Truly exciting. Could not have been made possible without the time and patience Scott had taken to educate me about the right ski for myself was sincerely appreciated. His knowledge expertise had me prepared and equipped with excellent gear at a discount. Highly recommended for any type of skier and looking forward to coming back. Thank you Scott.
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April 2023 by Daniel May
Extremely disappointed. Shopped at this store 10 years ago while I was heavy into racing. It was great. Went back recently got a helmet for full price at $500.00. Went to Skis and Bikes in Mississauga and found the same helmet for half off. Called about the return policy and was told we only had 10 days. Needless to say, only returning to The sign to return the helmet. Decided to buy the rest of our equipment at Skis and Bikes.
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April 2023 by Jia Ng
I don’t normally write reviews but there’s always an exception. I can’t thank The Sign for going above and beyond! I needed to get my ski tuned for a trip and they managed to accommodate last minute request. On collection day I was stuck at work (unplanned) and unable to collect in person. Once again they have demonstrated excellent customer service at personal level, by allowing virtual sign off so I could get Uber to collect it! My ski is now nice and shiny like new! Thank you so much!
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March 2023 by ツPat E
Went for boot fitting for, arguably the most important part of the skier's arsenal; boots. All young guys on a weekend, no expert bootfitter in sight. Though I enjoyed the experience and the bootfitter was a pro himself, the youngun would have happily sold me an $800 pair of boots that didn't fit quite right. Could curl my toes. There was a certain lack of care and no other boot was offered for fitting. my last was not checked. I have learned that in order to find the right boot you need to let go of what you want and try different boots on to find the right fit, but this advice was not given or followed. The consensus amongst my pro skier mother and her friends that the Sign of the Skier was for rich people who want to look good on the mountain still seems to stand.
