-
November 2021 by Sylvia Myer
convenient at Valley River Center an great service
-
October 2020 by Diane Culbertson
the jewelry counter assistants were very nice and helpful.
-
September 2020 by Ore G.
Closing at 7pm is absolutely ridiculous. And don't reply to me with any scamdemic crap . Drove 30 minutes to run in to get my child some school clothes , only to find out they are closing at s e v e n PM . ??????????????????????????????
-
December 2019 by Debbie Savage
rude employees at Eugene store. and when checking out. oooh. that was the living end. bad experience. very rude cashier. kept double charging and wouldn't give the correct prices.
-
November 2019 by Jake C.
Review for Photo StudioMy girlfriend and I recently set up an appointment for Christmas card pictures to be taken. These kinds of things are always a bit of a challenge because she has a special needs 5 year old son. However, we have experience and knew enough to ask for the last appointment on the slowest day so that we could get in and get out. It is supremely important since her son won't sit still very long and it is difficult to distract him. When making the appointment, my girlfriend made it very clear as to why we needed the last appointment on the slowest day as well as the need for a photographer that had at least some experience with special needs children - meaning the photographer has to be quick, decisive, and know how to at least momentarily get the child's attention to get a photo. We were assured there would be 3 photographers on hand (I have no idea why there would be that many), so at least one would have this experience and we could get in and out quickly with some great pictures. So we agreed.We arrived promptly at our appointment time and checked in. We were told that there was another family ahead of us. Uh oh. This is going to be a problem. I get that places can get backed up, but we made special arrangements to ensure we wouldn't run into a wait. It wasn't very long before we had a child on the floor, screaming while trying to get away because he knows full well there is a play area at the mall. It was only going to be a few minutes we were told, so we took him out of the photo area and we went through the same screaming issue in the JC Penny's store. Unfortunately, there isn't a lot we can do for him but try to keep him distracted, which we attempted to do with snacks and my phone. It didn't really work. After 15 minutes of this we brought him back into the photography area to wait and we were able to calm him down for a few minutes. I am not sure where the 2nd and 3rd photographers were, but there was just one that was still with the same family as when we walked in the door. The calming period disappeared and because another screaming session. Finally, a little bit after 6pm - over a half hour after our appointment was to be - we were told we could come in. It wasn't just the 3 of us; we had my girlfriend's young daughter and my 15 year old son with me (that the photographer kept referring to as my daughter for some reason). Here is another huge problem: the photographer had virtually no experience dealing with children, let along special needs children. She hemmed and hawed about how to organize us. She didn't know how to fit 5 people into a frame. She carefully thought about how things she should look, which is fine when dealing with adults, but we have a child who is visibly unhappy and you have to be quick and able to grab his attention. She could do neither. Eventually, my girlfriend took her son outside and we did some other pictures with her daughter and my son. These were lousy. We weren't fitted together in the photos, they show half of our legs instead of stopping at our laps, and none of them came out any good. My girlfriend and her son came back after he was able to calm down and we said have a couple minutes while he is calm to get some pictures. Once again, our photographer took her time to think about how we should pose and fit together. These things have to be decided quickly and decisively and she was incapable of it. By the time we were done and my girlfriend looked over the photos (I saw them later), they were all pretty bad. A couple of the ones where her son is calm and could have been good pictures are terrible because she took it at an angle that his head is partially blocking my face (he was distracted, so all she had to do was tell me to move or move herself over). Some of the pictures have all 5 of us on one side and a bunch of empty space on the other (because she posed my girlfriend's daughter with her legs out to the side and she fit her entire legs into the s
-
September 2019 by Ann H.
Not sure why anyone goes here, terrible management, I heard a manager telling a teenage worker that her name tag needed to be moved up because "it was drawing attention to her boobs" extremely alarming that this conversation would happen at all and that it took place in the middle of the store. I wonder how legal that remark could be.
-
July 2019 by Stephanie M.
I loved this location when I lived in Eugene. Im up north now but visited even the last time I was in town. Dad wanted some basketball shorts and we happened there at the right time to get sales. I checked this time and again.... great timing. So we went... $10 basketball shorts yes!!! Then I found this crazy sale rack... I got a pull over fleece for $3 and a long sleeve light pull over hoodie for $2... what what? This location never seems busy inside but the line is always happening... Store is well maintained and clean. Well stocked overall... the customer service was awesome. Even she was impressed with my sale prowess. Gotta say great finds... Seems they're always having some sale. I love parking off to the side because easy ingress and egress lol
-
September 2018 by Irene Willoughby
We bought new rings. The service lady was a lot of fun. She could teach classes on costumer service
