-
October 2023 by Frankie W.
This is a follow up to my last review. My a 63 year old sister is being forced to walk to work everyday because Point S in Junction City Oregon has had her car for almost a month now. In fact. October 25th will be a month. They won't return her calls and her car is just sitting behind their shop. My advice would be that all older women avoid Point S in Junction City Oregon.
-
October 2023 by Steven Hallsted
I changed my 5 star review to a 1 star review due to “Salesman CA”. As a long time customer, I’m currently a customer no more. First of all, Point S does not stock the two best brands of tires, Michelin and Bridgestone. Of course they can order them, but because they aren’t an authorized Michelin or Bridgestone reseller, they won’t be able to give you a competitive rate. Secondly, one of their tire changers literally does not know how to use the tire machine. I had to help him lift the tire while still mounted on wheel, wheel on the machine, so he could get the bar under the bead. Despite these flaws, I was content to patronize the establishment until “CA” spontaneously doubled the cost of a service and when I objected, he exhibited a bad attitude with me. I try to support brick and mortar businesses, but not if it means being cheated and disrespected. Good riddens!
-
October 2023 by Mark & Cindi Young
Todd was professional and helpful. His communication was excellent. I am grateful that they made room to help me. Much appreciatedServices: Wheel alignment
-
October 2023 by D Burroughs
Sat on hold for 30 mins and finally just hung up. If it’s going to take that long get my number and call me back don’t waste my time listening to your ads!!! Not a good way to start off
-
September 2023 by Justin Wilson
The guys were super helpful and got me in and out quickly, which was what I needed. I had them just mount and balance some wheels and tires. They didn’t mount them on the vehicle. I took them him and put them in my garage and when I can put the next day to put them on, two of the 5 wheels weights had fallen off and were laying on the ground. Not sure what they did wrong but I’m going to have to take them in and have them rebalance those two wheels and put weights back on. I’m also worried that the other wheels may lose weights easily too.Service: Tires
-
September 2023 by Anthony Elford
Very helpful and friendly.Quick service.I’ll be back.Sorry America’s Tire (Discount Tire) - you lost a customer.Service: Tires
-
September 2023 by Becky Bailey
We had an amazing experience with Point S! They communicated well with us throughout the process and were flexible. One of their technicians, Dylan, was a rockstar and helped us get our RV moving again. They went above and beyond to get us back on the road as soon as possible. Thank you team!Service: Auto tire replacement
-
August 2023 by Jackson Harrison
Great experience. Only waited 45 minutes tops in their comfortable waiting room. Only needed a tire patch but others would take advantage of my lack of auto knowledge and would upsell me on a new/used tire so the honesty in this business is refreshing. I also got a quote for regular servicing (the same oil and filters service I got last week at a highly regarded competitor in town) and it was almost half as much! It’s a small family-owned business too so I will be going here for all my auto servicing needs from now on.
-
July 2023 by Kyle Cummins
The service was great, they were quick and helpful. My frustration is with the fact that I called in to confirm the price before I drove down there, they told me a price and then when I went to pay they told me a difference that was 30% higher than what I was originally quoted on the phone. The guy met me in the middle, which I appreciate but it’s unfortunate we were in that position to begin with.
-
May 2023 by Brett Blundon
Recently used Point S inEugene for my new set of tires. They started working on my vehicle promptly at my appointment time and had it ready within 45 minutes. They did a great job. It was a nice change of pace from the chaotic waiting rooms of some of the other local tire shops where you sit for an hour or more waiting for them to pull your truck into the bay!Service: Tires
-
May 2023 by Dean Wing
My tire pressure sensor in my Ford Escape’ told me that my Left Rear Tire was losing pressure. Google showed me that Point S was 6 minutes away. Since I got the tires at the Point S location in Redmond OR, I headed that way. The people there were professional , and treated me like I was their First Customer of the day. They got right on it. Repaired the tire which had a Nail in it. And got me back on the road quickly.
-
April 2023 by Ron Rogers
When I first walked in the door, I was greeted by some very knowledgeable and professional staff who gave me tire options and some personal experience of the type of tires that I finally chose.Upon installing the new tires, the mechanic noted some worn out parts that were in dire need of replacement. They had me come back in Friday morning and by that afternoon, I had new tie rods, bushings and a realignment for a very good price. Not only did they make my car safe again from a potential roadside breakdown, they also saved my vacation that I was leaving on the next day.My car once again drives like a new vehicle and I have peace of mind that my wife and small children will enjoy the long road trip knowing that Point S Tires really cares about their customers and will go out of their way to ensure safety and happiness for everyone involved.Thank you for a job well done.Services: Tires
-
April 2023 by Kyrah Jones
My tires was at the point of no return, and I was on a very tight budget, hoping to obtain services as soon possible. After calling them, I had an appointment later that same day and my estimated costs were so affordable, it was baffling. I’m so glad to have been referred to them! Never going anywhere else againServices: Tires
-
April 2023 by Ervin Burch
Great guys.. just had surgery and they took care of me whole tires were being installed. Great price and very fast..I always buy my tires here.Will never go any where else . ThanksService: Tires
-
April 2023 by Nancy Good
Super fast to get me in, however, I was told that both my front tires were bad and needed replacement and when I questioned this it turned out that the tires were fine and nothing was said about the one back tire that definitely needed replacement. I feel like I paid for a diagonals that wasn’t really done instead I was handed a printout off over 2000 worth of work that they said my car needed, and it doesn’t. I don’t trust them anymore.Services: Tires
