May 2022 by nugsman 5000
Had to run in to try to find restroom for my 3yr old baby. Turns out the bathrooms are locked and says employees only on all 3 bathroom doors . Asked manager and they said they dont have the key and it's for employees only. Well my daughter peed her self in the store and they said it's ok animals do it all the time. I told them she is not an animal. Do not go to this store order what u need online. I will never go back. Hope they go out of business
May 2022 by Madelyn Summers
Love it, I've been getting my dog food from here for years. Katelynn is amazing and deserves a raise!!
April 2022 by Yuri Oliva
Great place to get your pet supplies.
April 2022 by Tater Tot
Megan carried my dogfood so far out to my car, it was ridiculous
April 2022 by Trina Caswell
Really doing a good job keeping up on pet food supplies. My cat loves the Tiki Cat foods and treats!!
March 2022 by Gina S
We love going to visit all the little critters and give love to the marine life ❤️
March 2022 by Quinn White
A good place to go for the basics if you need to, however, I take serious issue with how the company treats their animals. In particular, they have bearded dragons on fine sand. Complaints have been made to staff, unfortunately, corporate something or other rules tied their hands. Even after educating employees of the dangers of bearded dragons living on fine sand (including but not limited to clogging pores so they need surgery [~$2,000] or eating some and slowly starving to death due to the sand messing up their digestive system permanently), they couldn't do anything. My friend fell in love with her first bearded dragon at PetCo, but he died recently due to complications linked to kidney and/or liver disease. Aka a genetic issue, which could have been avoided or at least warned. They also advertise and sell toys and bedding for certain animals, like rabbits and rodents, that are bad for them. I'm sick of companies lying to me, and in this case, it costs innocent lives of animals and heartache for the humans. Sometimes just a big financial kick, sometimes...more.TLDR: Petco reptiles, at least bearded dragons, are on a material that can cause them injury or a slow painful death. Also, some rodent bedding they sell is known to be harmful to the pet.
March 2022 by CelticFreckles
I'd give them a ten if they'd drop the ?!
March 2022 by Elyse Douglas
I am very happy with our local Petcock. They bend over backwards to make me a happy customer. Great staff & helpful managers.
March 2022 by Sheri Hojem
Great customer service and they helped with getting the supplies that I need for my pups
March 2022 by Blessed by Lani K.
If I could give this place a lower rating I came in with my dogs shot records after being refused service for 5 years from this place because they weren’t receiving the faxes from my dog pet clinic it was then I learned the fax machine had been broken nobody had been trained at the grooming counter they couldn’t answer basic questions that is when they let me know they would call me to set up appointment the next day and I never received a call so I took it upon myself to call and that when Katelynn picked up the phone and she said “ I’m not helping her “ and dropped the phone which I’m not knowing whether it’s my skin tone or if you guys don’t want to do your jobs but I will be calling corporate!!
January 2022 by kala depue
Great little store for basics and unique stuff you didn't know you might need. Sad they can't order specific item for the store per customer request so the customer can avoid monthly online orders.
December 2021 by Sean McKee
Tried to buy feeder goldfish but the store wouldn't sell them because they were supposedly sick. I explained to them that I'm feeding marine fish but they still wouldn't sell them. This only illustrates how little they truly know about fish keeping, as diseases do not transfer between marine and fresh water. I have never seen a tank of feeder goldfish that is completely healthy in 45 years of keeping aquariums.
December 2021 by Justine Brett
I will never be going back. A mentally ill green haired woman accosted me and my dog. She came up behind us and when my dog sniffed her dog she absolutely freaked out, made a huge scene, cussed me out like crazy and a manager had to come over. I'm posting a picture so you can know to stay away from her. She is completely unhinged!
September 2021 by Chandelle Ingledue
Took our dogs in for grooming appointment: husky mix & yorkie: told them that they both needed short haircuts. When we picked them up they were both shaved! I am so upset and mad! We never said we wanted them shaved down! I could have done that myself, and probably a better job! Never will take my poor dogs there again!