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December 2023 by M Parshley
The staff, pharmacy techs and pharmacists at this pharmacy are amazingly kind and patient, doing an increasingly tough job with limited resources. I have used this pharmacy by choice for decades and continue to even in this tough time, with gratitude!My only comment is that people need to give them the kindness & understanding in return. You can make it easier on them and the people behind you in line with some appreciation!! Happy New Year.
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December 2023 by Timara "Tim" Bond
These people work so hard at a thankless job! Every time I go in there’s a long line and they are cranking people through as fast as they can, yet still take the time to talk to you and be caring even though they’re stressed and overworked. I’ve been helped by Kevin the pharmacist multiple times and he runs a tight ship. They always have my meds in stock, unlike pretty much every pharmacy I’ve ever worked with in Portland. All the technicians are swift and courteous, and have not had a bad experience in this place. And this is a particularly rough neighborhood to work in - I should know because I used to work at the FedEx which used to be across the street. Sketchy people and shoplifting galore! They’ve added a serious-looking security guard at every door (which I totally understand and appreciate), and even they are friendly and helpful. There’s some inherent inconveniences - lots of stuff is locked up (bathrooms, all the cosmetics) but that’s not their fault. I like this place so much I travel across town (from NE) for the superior service. Somebody give them a raise!
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November 2023 by Ray J.
I love Freddies. I"ve been shopping there for 30 years. The checkers are "out of this world friendly". Store employees are helpful. But, they carry most everything, and at lower prices that many others. And, a shout out to the check-out Queen, Deena. Always, always, always nice and helpful.
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November 2023 by Sierra
I’m excited to transfer pharmacies soon. Going through/constantly worrying about going through withdrawal from my psych meds is getting OLD to say the least. My psychiatrist sent in a prescription and somehow this pharmacy had it as processing then it disappeared from their system. Currently withdrawing due to their incompetence. Literally avoid at all costs.
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October 2023 by Gloria Reich
Often prescribed medications are not ready even after receiving an e mail saying they were. Good service for vaccines. Seems to be under stocked on diabetic essentials. Best we can expect these days. Too bad!
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October 2023 by Mike Stout
Used this pharmacy for about a year but 90% of the times I went there I walked away at least disappointed. Three times I went to pick up prescriptions that they had texted me were ready only to be told that they weren't ready. Multiple times I went in the day after the prescriptions were supposed to be ready to find that they weren't. The last straw was when I was going out of town and needed a refill. Supposed to be ready at 2:00 in the afternoon but when I went in at 5:00 pm they weren't. Stopped in on the way to the airport the next am to find that they had cancelled the refill because I didn't pick it up. It appears that the root of the problem is chronic understaffing. FIND A DIFFERENT PHARMACY.
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September 2023 by juliana s.
very clean, employees were helpful getting me set up with a fred meyer card when i didnt even know what it was (it saves u a lot of money !!) the selection is way cheaper and larger than whole foods.
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September 2023 by Anousheh Nahavandi
Courteous employees, caring and friendly staff. Very happy that my pharmacy is there.
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September 2023 by Agent 1.
Went in to withdraw bottle drop funds from kiosk. Kiosk printed my CASH voucher . I took it to Marvin (csr) and he panicked because the amount was 84.75. He started calling security, managers, and other co-workers as if I had violated a rule. Well Marvin is black so he automatically assumed I was black and i was doing something illegal. After 5 minutes of being treated as if my voucher was counterfeit and after 4 phone calls he cashed it. How sad that blacks turn on Indians. The whole experience was discriminatory.Managers Andrea and Melody stated" they're have been a lot of counterfeit bottle drop vouchers that Freddy's recieving". See pics
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August 2023 by Andrew
Called on Friday and they said they had 200+ pills available of my medication, ao I got my prescription transferred and now they're telling me they have 0. Don't trust them.
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July 2023 by M S.
Today I'm in Portland with my girlfriend Amber and our friend Jeff for the STP bike ride and after dinner we went to Fred Meyer in downtown Portland.As we were walking out it was Jeff, Amber, myself and one other gentleman. The other gentleman, like myself is a person of color.Right as we get to the exit, the security guard literally jumps in front of me, and says, "I need to see your receipt, and yours." Yours being the aforementioned person of color waking out with us. Mind you he let Jeff walk by, didn't ask Amber for her receipt and she was on my right, closer to the security guard.He literally had to step in front of her cutting her way off to put a hand in front of my chest to demand to see my receipt.My response was to ask him, "Sure, if you don't mind telling me why the only 2 people you asked for a receipt are the people of color.His response, "What was that?"You should've seen the look on his face. It wasn't chagrin or the least but apologetic. Rather it was one of total surprise that I would have the "gall" to call him out. The smug bastard.What a blatantly racist asshole. We were in a group of 4 people all within 2 to 3 feet of one another. And it would be one thing entirely if he were asking to see the receipts if everyone exiting the store. But he wasn't. He literally went out of the way to ask, only Filipino and the black man for their receipt s.It's been a few years since I've wanted to hit someone. But it's entirely frustrating & infuriating that as model minorities we're still expected to put up with that type of micro aggressions.
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July 2023 by Pq R.
What a horrible place to shop. I live in the neighborhood and curbed my Fred Meyer needs slowly because more and more, I hate shopping there... because, well, I guess once you get used to going elsewhere (Trader Joe's is around the corner and largely cheaper on many items), it's hard to believe that one building can contain so many unfriendly (unhappy?), unhelpful employees. The customer service counter, cashiers, workers in various parts of the store, all who almost plead with you not to ask them a question about something. The nicest, friendliest person in the store is the newly acquired security guy who now must check every person's receipt upon exit. Thanks for being cool, security guy. That second star above is for you.
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July 2023 by Sondra P.
Service: I'm a long time Fred Meyer customer, even worked at Fred Meyer through high school and university. I have noted several changes of policy and service levels since Kroger bought out Fred Meyer. The older I get, the less I get any kind of respect for my age or level of disability. At 61 years old, I was confronted by an employee of the Stadium store on my last visit of June 6, 2023, in place of the 'store director' who I asked to see and who was on a conference call. I have been harassed and given grief at this store multiple times while having to wait for my local transit's disabled shuttle. I have been forced to move, told I can't loiter and treated like dirt with my walker full of purchases made at this store. Today was the final straw. Being disabled, my phone is my lifeline to help or aid. I complied with the first demand made by the security guard that I move from my place leaning against the side of the building sitting on the ground next to my loaded walker, into the sunlight on the edge of the street having to stand to wait. All of the benches the stores used to have as a courtesy for the elderly and disabled have disappeared. The lack of being able to sit and rest as well as the movement into direct sunlight was causing an increase in my pain levels and risk of passing out as well as getting me sunburned. I take meds that increase my already awful sun sensitivity! I then moved into the lobby to take shelter. Where I have waited before. I got the same security guard, the Fred Meyer man sent from the store manager and an ADDITIONAL security guard, (3 in-shape younger men to intimidate a 61 yo disabled woman? Really?) I commented on their ridiculous tactics, was told I couldn't plug in my phone... even when I expressed I was DISABLED AND WAITING FOR A DISABLED ASSISTANCE LIFT ride from our transit system and my phone could use a charge. I let them know that their disrespect in approaching me and repeatedly harassing me was not appreciated or appropriate. I was then asked if the young man had been disrespectful in his language. I was too intimidated and overwhelmed to answer, but I can let you know that 3 men approaching a 61 yo woman are intimidating and of COURSE I felt disrespected. Treated like an awful human who had no reason to be there and buy groceries. Ambience: In the last 1/2 hour of standing at the curb and waiting for my transit I watched the three of them get into altercations with many people on the sidewalk. Even going so far as to yell and exchange insults with them. No more shopping at these stores. (One month and ongoing!) Their prices aren't better than other stores, the management here is rude and their simply truth and organic products are sub par. I wish they had kept their nasty and disrespectful policies in the other Kroger stores In the midwest! No need to worry about people wanting to continue to spend money when they can't feel safe from your policies even pausing outside your store. I truly hope that none of you are ever sight and mobility impaired and have to receive the 'benefits' of your policies to 'keep you safe.' Oh, being told that I could go sit at Dutch Bros coffee across the street where I could plug in my phone took the cake! As if I would bother to wait here if I didn't need to stay in sight for my ride. I'm only one customer, but I sincerely hope that others are not getting the same experience. After the anxiety attack and crying jag I ended up subjecting my poor driver to, I decided that submitting to this kind of thing just to get only some of my groceries isn't worth it.
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June 2023 by GenericHumanoid CarbonUnit
Usually a 20 minute wait to be told that my prescriptions are not ready despite the app saying they should be. The staff are super kind but Fred Meyer should hire more.
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June 2023 by D K
Can’t remember a single time in the past year my prescription was ready when it was supposed to be. It just sits in “in progress” status until I call to ask what’s going on and they ask when I want to come get it. I wanted to come get it at the time I was told to expect it, or reasonably soon after that, not 3 days later now that I have to call and complain. What’s going on here??? The staff are genuinely all nice people but this pharmacy is broken as a system.Edit: I added a star because after calling, the tech gave me some tips to help ensure I get my refills on time. I can only add one star because although the tech was great and super helpful, their advice to place the refill request a week in advance makes the app’s quoted turnaround time of 24 hours seem like a total joke. I feel so bad for the people working because they’re so nice and helpful, but Fred meyer is just setting them up for failure by telling people prescriptions will be ready in a day when the reality is that unless you call, it could be a week. Kroger, quit being so greedy. If it’s understaffed, staff it. If they need more machines, buy the machines. If they need more space, add some space. But this can’t go on in such a sorry state. Maybe everywhere else is the same, but if so, it doesn’t bode well for healthcare.