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October 2025 by michael h
Great professional people. I prefer this branch for several reasons. Today Ruben helped me reinvest a cd . Gave me solid answers and pointed out all the terms .I left with a feeling of trust and respect . The boss guy here is awesome too!
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April 2025 by Turk johnson
Fast service. Teller asked if I had an account. Once I responded that I did not she gave me the information and assured me with not issues. Fast and pleasant staff least when I went. A guy came out of a side door and went straight to greeting and asked if we were being helped and if not he would take the next customer. Nice
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April 2025 by kristina Francis
Have had Umpqua now for several years. Happy with this merger because now there is a drive thru ATM. I've never had an issue with staff , but I don't do in person banking much. Everything is online. My checking account is free every month, and I've always had great service.
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April 2025 by artemio amaya
Worst customer service ever staff are Rude here they really don't want to help you avoid a headache n go somewhere else
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June 2024 by Becky Hart
I think Umpqua hires the friendliest bankers
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May 2024 by Fred Dagg
I think Umpqua hires the friendliest bankers
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March 2024 by Vladimir Kovalenko
ATM doesn't take cash deposits.
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March 2024 by Antonio Reybol
I have an account that bank's here , so every time I cash their check here, their service is great.
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February 2024 by Tawnya Mangini
I didn't get the loan I wanted....but Jason was kind, professional, and extremely helpful with the steps I need to make, for a future loan. Thank you JASON !
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September 2023 by Roy Steves
Tried to set up a new account. Account finalization process literally crashes their site (not a reassuring behavior for a BANK). Phone support was a 20+ minute wait before I got through on chat, so I hung up. Then chat told me to call the phone support line, and that they couldn't actually DO anything I needed help with. I don't have time for this.For a new customer, this was inexcusable. I thought this would be an UPGRADE from my greedy, shifty national bank. Apparently, you pay those questionable fees to national banks to get minimally competent banking--something Umpqua was unable to deliver at any price.
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July 2023 by brittany ramus
This bank is garbage. I’ve had nothing but difficulties during my 3month stint as a customer. Awful customer service. You cant even make a deposit via the machine on the drive thru. Even though I’m an account holder-Today, I came in and couldn’t cash a check with them due to some oddball rules. Goodbye and good riddance
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February 2023 by Ellen Pederson
They have always helped me in all banking I have had to do. Always friendly and go above and beyond. I have done my banking with this bank since 1973 through other name changes . I hope to continue.
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September 2022 by michael davis
Always nice to me. The last 20 years that is!!!!!!!
Mike
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July 2022 by michael “Mikey” davis
Always nice to me. The last 20 years that is!!!!!!!Mike
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February 2022 by mmmikezd
Always nice to me. The last 20 years that is!!!!!!!Mike
