Merrell is a store known for its great selection of comfortable shoes at good prices. Customers appreciate the helpful and courteous staff, who are always available to assist and provide excellent service. The store offers a wide variety of shoes, especially popular for hiking and trail activities, with many loyal customers who have owned Merrell shoes for years, praising their comfort from the first wear. However, some customers have noted that recent shoes tend to be narrower, which can be an issue for those with wide feet, making it harder to find the right fit. The prices are generally good, but not as cheap as they used to be, except when buying multiple pairs with discounts. The store is often well-staffed, ensuring prompt help and checkout. Overall, Merrell is a great store for comfortable, top-quality shoes, with friendly service, though some customers wish for wider options and better prices.