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March 2023 by Mizzy Hendrix
Worst bank ever. Very rude people. They give you the run around. They tell you they will call you back and never do. If I can give this branch 0 stars I would have. From reading the reviews I should have never went to this branch.
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December 2022 by joey gallagher
The absolute worst bank. They hold checks for 10 days. Rude employees. Awful
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December 2022 by Ziyue Gao
Worst service I ever experienced at a bank. It took us three visits to close a checking account. Even at the last visit, the banker was unwilling to close the account and made up all excuses to not do so. The lady at the window was quite rude. We will never do any business with this bank or any Truist bank again.
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November 2022 by Brow Mate
Literally the rudest and most NASTIEST women I have ever come across!!! The two women that are always at the front counter by the name of Queen and Rochelle always give the nastiest attitude when I come into this branch, the aggression in their voice and body language is almost like you’re bothering them to : DO THEIR JOB!! Very unprofessional. There’s a tall gentleman there I Believe his name is Joe and he’s a banker, the only employee there that’s respectful and is willing to help a costumer. Thank you, sir ! Other than that, I always dread coming into this branch.
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September 2022 by Johnny Faberlle
The staff of Queen,Rochelle,Josie,Joe are amazing and always willing to help even they are having technical issues. They have a family atmosphere and always pleasant to talk. Josie the branch manager is amazing.
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December 2021 by Claude Ferguson
It was ok. There system was down, and I went in for a property loan, didn't get a respond for a week.
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March 2021 by Latisha Kidd
Wonderful helpful staff
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January 2021 by Mariam K.
Wonderful customer service, Anthony Took his time to assist me with all of my questions and need I would recommend this location any day. The employees there are friendly and warm.
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February 2020 by John Capista
We had a great experience with this bank. The manager, Anthony, is top notch. He has clearly done what was needed to make this branch turn a 180. I recommend it highly.
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February 2020 by Daniel Hess
I've never had such an awful experience at a bank. I never write reviews for things but after the drive through teller started off our interaction by screaming in the mic and proceeding to condescend to me after not trying to help me at all with what I was trying to do(which I know she could've because I was a bank teller for 3 years). She never lowered her voice once, and I had had enough and told her to lower her voice and send the tube back because I couldn't stand to interact with her anymore. Guess there's a reason I've never heard of this bank.
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October 2019 by Lacey Long
Super unhelpful and inattentive to customers.
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May 2019 by Marcanthony Revel
After reading the reviews I will find another place to conduct business , thank you.
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March 2019 by Dr A.
Disaster bank . Bank you can’t trust . They stealing in fees and worst customer service. Stay away !!
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September 2018 by Shirin W
The staff is ridiculous rude. The service isn't good either, they are just unfriendly and can't even help you with easy questions.
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June 2018 by Linda Panetta
Very poor customer service. Always a long wait. Bank manager encouraged me to get checks through BB&T, said they were free, then charged my account $75.00. Despite realizing she made a mistake she refused to reimburse my account. Never experienced anything like this.
