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January 2024 by Tien Ho
bad service
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September 2023 by Taylor Hobbs
I love the team here! The manager Kammy is wonderful and her employees are so helpful!! By far the best T-Mobile I’ve ever been in.
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January 2023 by Crazy Cool Cousinz TV
Hands down one of the best in store experiences I have had at a T-mobile store. Kammy and her staff are knowledgeable, patient and very helpful. They made my visit a positive one! Keep up the great work!!
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January 2023 by Liz McCallum
Kammy is very knowledgeable and professional, but also VERY patient and courteous. She is a major asset to your company.
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September 2022 by bledar biti
The service at Tmobile store in Broomall 1991 Sproul Rd Space 38B Broomall Pa 19008 is terrible, especially the store manager.I had a bad experience with them, i got three lines and i asked How much will be the bill per month and she said will be $ 122.00, but it was a lie because the bill was $ 165.00 per month. After a lot of discussions the store manager didn’t want to talk anymore and change my plan without any permission from me.When i see my account online and the plan was changed i went again at the store but again the store manager didn’t want to talk and she asked an guy to tell me your plan was change and that’s it.So, be aware from them.They are liars.
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August 2022 by Delco Jams
Quick and easy transfer from my old carrier. Thank you Kammy for the smooth experience!
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July 2022 by Laz Mackrides
There is almost always one employee working there. Almost every time that I’ve been there I’ve waited at least 30 minutes just to make a bill payment. When a customer walks in they do not even acknowledge you or greet you. Today I went to go make a bill payment the registers are not working at all. That is the only T-Mobile store that always has some type of an issue. You would be better off going to the corporate T-Mobile store on Baltimore Pike in Springfield much much better experience and staff is much more friendly.
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July 2022 by michael scott
employees not very helpful. i went in with my wife and left immediately. i placed my phone order by dialing 611 over the phone instead which was a much more pleasurable experience
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July 2022 by Max 656565
My family and I went into the store to upgrade my line and the employee did not even acknowledge me so after 25 minutes of waiting we left. Very unprofessional. I will never go to that location again.
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May 2022 by Nancy Jones
The young guy and girl in this location were super nice and helped with an easy fix without making feel like an idiot!
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February 2022 by Mike Mike
Ashley was a Great Representative towards me & Helped me out more than enough I’m so appreciated !! Thank you
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February 2022 by Lorraine Dantley
They set up my new phone and explained everything I needed to know. Anthony and Ashley are amazing!!!!
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December 2021 by Natasha Smith
The lady that helped with my first visit was awesome. The guy that works there is terrible. Idk if he’s the manager or what. My first visit he asked how can he help me, I explained what I needed, then he proceeds to say he can’t help me and told me to wait for someone else. The second visit he once again proceeded to tell me he couldn’t help me and to come back in 30 minutes. His customer service is terrible.
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December 2021 by Gab Lobodzinski
Do not even bother going to this store. The employees have no idea what they are doing and ZERO customer service skills. We walked in, walked up to the desk and the guy just stood there looking at us… the employees couldn’t answer any of our questions or offer any explanations to what they were telling us. It was a complete waste of time and will never step foot in that store again.
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October 2021 by K M.
After going to the store and reading previous reviews I have to agree and say the manager or whatever he is at this store is Very Rude, Ignorant and doesn't know how to give good customer service at all!! Because of his attitude I didn't buy a brand new $1100 phone at this business! I will Never go back there for anything!! T-Mobile should seriously look into this matter considering how many people have complained about him. I will def Never recommend this business to anyone!! Good luck
