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April 2024 by Tahirah Coleman
My child did not feel safe here. For the past few months he cried almost everyday not to go bc he was being bullied. He was being excessively hit by other students. Managements only response was that they would monitor the other students behavior, nothing changed. There are no consequences for the unruly children in this establishment. Another child bit and locked her jaw on my son. And the director suggested that maybe the child was hungry and that they would be observing the child’s behavior moving forward. Again no consequences. After speaking with the owner I am unenrolling my child. The owner lacks the empathy needed to run a daycare, and was very rude. She refused to answer simple questions, and tried to gaslight me when asked “yes or no” questions. Aside from that, the place is unorganized and the teachers seem to be over worked. There has been many occasions where they were understaffed and children from different age groups were put together in one room, where the ratio was off. Which is probably another reason why my child’s bullying was not addressed. I would absolutely NOT recommend this daycare
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April 2024 by Tes Col
PARENTS BEWARE!! If you value you child’s personal safety, health and emotional wellbeing. DO NOT SEND YOUR CHILD TO RISING STRIDE. The children are not properly supervised which cause a multi able children on more than one occasion to physically assault my child.. Emails to the Owner Carrie have been ignored.. She then became extremely combative and disrespectful when I told her an official complaint would be filed with DHS because of the most recent assault a child fully bite my child causing an abrasion and left a mark longer after I pick them up. When asked what is the policy for children that have been aggressive or caused harm to another child .. I was told that the child would be observed.. From what above observed for cameras and my own two eyes I would NEVER feel safe leaving my child in the care of Rising Stride Day care. The owner is neglectful.. the staff is sub par and lack any child care training.. I’ve seen children climbing on furniture while other threaten to push them off all while staff has look on.. BITING, HITTING, PUSHING are all apart of the Everyday here.. Don’t let the location fool you this Baby Fight Club is Horrible!!
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March 2024 by Victoria Lawrence
Great staff , caring and loves the kids . My daughter loves going every morning
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January 2024 by Kaelyn DiFonzo
Love sending my child here! The staff are so warm and welcoming! I know that my child is well cared for and learning so much while I'm at work. It's always nice too that I'm able to check in on my child throughout the day through the cameras.
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December 2023 by Molly Walsh
The team at Rising Stride is amazing. The communication with the teaching staff is easy and open, and it feels wonderful knowing that our bean is so well cared for - they seem to really enjoy and appreciate our babe. Whenever I peek in on the cameras I can see that the staff is super attentive and that the kids are enjoying themselves.
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December 2023 by Aaliyah Chisholm
i’m so happy to have found Rising Stride! Going back to work after my maternity leave was extremely stressful and I wanted to make sure i felt comfortable and confident with where i sent my child, and I couldn’t be more thankful for the entire staff. The infant room is clean, safe, offers many toys and I’m able to have access to cameras in the room to see with my own eyes that my child is safe and well taken care of. I really recommend this center for anyone in the area looking for child care.
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November 2023 by Judy Chen
We spent two months in the infant room before deciding that this wasn't the best fit for us and have since found another facility that meets our needs, but I wanted to share my experience. I was really hoping this would work out because the location is very accessible and when I first found this daycare while pregnant I couldn't have known what we'd need. I liked that Rising Stride has cameras, but I also worried more after seeing my child spend too much time in the swing, nursing pillow, etc. so it felt more like babysitting than a place to learn. Due to our bottle feeding difficulties, I was allowed to go nurse my child midday in a back room out of the camera's view. I became more aware of how chaotic the environment was and how the sensory overload was affecting my child. While they were nice and cared, the teachers were often overwhelmed. I truly believe they did the best they could, but aren't quite equipped for children that need individualized attention or have developmental delays.
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November 2023 by Judy C.
This review is based on two months in the infant room. I found Rising Stride while I was pregnant and there wasn't a waitlist like other places, I'd also talked on the phone with a parent who'd written a positive review. I wanted to love this place because their location is accessible and I liked that they have cameras. However, the camera access caused more stress for us because we saw how long they would leave our child in containers (swings, exersaucers) or on nursing pillows. I often tried to advocate for my child or ask the staff to do more activities during the day, but would end up feeling like I'd have to make up for it at home on weekends so we wouldn't be behind. We were in feeding therapy because of bottle feeding difficulties and trying to create positive associations with bottle feeding, but we saw on camera that they were forcing the bottle and setting our progress back. So we stopped sending them altogether and I'd go nurse in the back room twice during the work day. From all the time I spent there I became less confident that this was a place for my child to develop and thrive. They were inconsistent in enforcing their health protocols or delayed in notifying families (if at all). We decided to leave when the director told me I needed to come nurse more frequently than 2-3 hours like I was doing or get a doctor's note saying it's okay (it was totally developmentally appropriate by the way). I truly believe the teachers at Rising Stride loved on my child and did the best they could, but I don't think they are equipped for children that need individualized attention or have developmental delays. The staff were often overwhelmed and the environment felt very chaotic, even my child felt sensory overload and was distracted during feeds. I can say that since leaving we found a better facility that meets our needs and my child is actually comfortable enough to take a bottle with longer stretches in-between. I'm glad I trusted my mommy instincts, because the environment and fit really matters.
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November 2023 by Jen F
Hi Fatima… they cannot tell you anything because I do not even know myself why! But God has a plan and a reason and definitely I am in a place where there is respect and I am being valued and it is not a toxic environment. I did my part to this company and they know very well what I have done to make it where they are… my love and care for all kids and families are genuine and also to the staff. All I know I was on bereavement for 3 days. And they know I revoked whatever ridiculous agreement they gave me. No amount can pay my reputation, freedom and my worth as a person and as a hardworking dedicated educator. II know what I am capable of and I know I did nothing wrong. Trust me when I say this… this is not the place you want to enroll your child.Update: what a shame they need to destroy people without even factual information. Need to create fake account just to lie. If you are telling the truth DO NOT HIDE AND CREATE A FAKE ACCOUNT.Whatever happened it is between me and the owners! You do not even know what was the agreement at all! I KNOW WHO YOU ARE! defamation is the next step! I am not explaining more since there is nothing to explain.I am also emailing the owners regarding this. Im glad I saved a copy as it was deleted.Carrie thank you for responding after 5months. And no the staff you are referring to is not the same staff who created fake account. And for the parent paige chantler just to clarify when you did the tour it was already new management. You definitely did the right choice.
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November 2023 by Carron Riley-Nance
My twins have been there for almost 2 years and they absolutely love it and their teachers. The directors are absolutely wonderful
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November 2023 by Catrice Turner
My son has been attending Rising Stride for a little over a month. I love that we have access to a live feed and can see how the day is going. The staff are all amazing and actually take the time to help the children achieve goals. I’ve noticed a difference in my son’s patience and communication skills. I would recommend this center to anyone who is apprehensive and nervous like I was to send my child to school.
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November 2023 by Marie Dore S
I’ve had the privilege of sending all three of my children to Discovery Tree, now Rising Stride, for the past decade. Throughout this time, any concerns I've raised have been promptly and effectively addressed. The staff, now led by Maritza, is nothing short of amazing. I have complete trust in this team and can't express enough gratitude for their exceptional service. The live camera feeds are a standout feature that I truly appreciate! MDS
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November 2023 by Alexis M
I would have loved to give this daycare 5 stars as both of my children have attended since 2017, from then to about a month ago everything was great! My kids learned a lot and grew to love their teachers and friends.However, recently there has been a plethora of issues for me but I will only name the most important. About two weeks ago during bath time as I undressed my daughter I couldn’t help but notice there was marker colored all over her thigh (her actual skin). I immediately asked her who did it and she told me who and how it happened. Of course being a parent you want to believe your child.I addressed it with the school the next day. The lead teacher assured me another child did not do this to my daughter BUT my daughter did it to herself. Now mind you, the same little girl who my daughter said did this to her was just caught a week prior touching another child inappropriately under a table in the classroom so of course I thought the worst.My child also told me the little girl got in trouble for sitting on the same little boys lap whom she touched inappropriately just a few days before. l was concerned so I asked what the procedure is when this happens. They basically tell me they’re not at liberty to give me that information due to privacy. Okay fine, it wasn’t my child…Fast forward to my daughter having marker on her bare thigh and saying this is the child who did it. I now feel like my child is being exposed to something she shouldn’t be so I asked for a meeting. NOT TO MENTION THE SCHOOL DOES HAVE CAMERAS BUT WILL TELL YOU THEY CANNOT BE REWINDED. So what is the point ??? Anyways, we’re in the meeting and the OWNER was very dismissive and mocked me at times and also made me feel as though I was exaggerating what happened. She never made me feel comfortable, she even asked me “If you have so many issues then why does your kid attend my daycare”. Excuse me ?? She took everything I was saying personal.As a parent you know your child, my child has never done anything like this!I was very understanding and rational about the situation, but at the same time wanted to know what are the steps taken when a child is being touched inappropriately… CARRIE then said to me that she was trying to relate inappropriate touching to my daughter having marker colored on her thigh because there seemed to be no correlation.. For this to happen my child’s pants had to be pulled down which is inappropriate!Even if my daughter could have “possibly” done this to herself how was it not noticed that she is pulling her pants down in the middle of class?! ANYWAYS after she took everything personal, mocked me several times and spoke to me like I was an imbecile, I told her how I was feeling. She even giggled and smiled when I was voicing my concerns! To put the icing on the cake, after I addressed her speaking to me as if I was dumb she told me to take my child and leave. I said absolutely not I don’t feel comfortable leaving knowing we came up with no solution. SHE THEN SAYS IM CALLING THE COPS! The OWNER called the cops on me because she took what I was saying personal. All in all she removed my daughter from the school and she is no longer able to attend. So my question is…. How can you remove a child who did NOTHING but can’t remove a child who was caught touching another child’s privates multiple times…. The owner is cocky and very nasty, not to mention that was my first time meeting her. So overall I will give CARRIE 0 Stars*****In reply to the owner Carrie, you know exactly who I am. Obviously I have changed my name for privacy reasons. But at this point I could care less. You’re a liar and a disgusting individual. Just careless and unprofessional for you to sit here and lie!
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November 2023 by Paige chantler
I had a tour of this facility for my 7 month old a couple of weeks ago, and this place is very chaotic and disorganized. The director looked disheveled,worn out, and just didn't look professional. The infant room is small and overcrowded . The staff didn't seem knowledgeable. I didn't get a good vibe from this place at all. The place looks very outdated. The only good thing they have is access to cameras, and if I left my baby there, I would feel the need to watch the cameras all day long.UPDATE: Wow to say you have no record of who visited or toured your facility is mind-blowing. Its also concerningthat it took you 8 months to reply . Although I appreciate your response but based on the current review where cops were called on a parent for voicing, their concerns only confirmed that I made the right choice by not choosing your daycare. Hopefully, your center has made changes to become better but I would not enroll or recommend my friends based on my experience and recent reviews. Have a great day.
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October 2023 by Ken Taylor
Our daughter has been thriving at Rising Stride this past year! We had tried other child care centers in the area, but here she is loved and learning so much. In addition to her academic success, she is doing really well with her social skills. I strongly recommend Rising Stride to anyone who are looking for their child to be in a loving and child-focused school!
