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August 2025 by Pat Fredrick
My husband & I were both extremely pleased & thankful for the assistance of Joshua Acevedo today. Josh is very knowledgeable in technology. He did a great job making sure we understood everything about the new plans & all the options available to us. Joshua was kind, candid, professional & extremely patient. I highly recommend him.
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July 2025 by Susan Capri
I just want to thank Josh for helping me today.
He is extremely knowledgeable, friendly and courteous. I haven't had such amazing customer service like his.
I highly recommend Josh at Verizon!
Susan C.
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July 2025 by Amy Baker
I had a fantastic experience working with Joshua.
He was super informative and patient. I really appreciated that he walked me through all of the options.
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July 2025 by Christopher Sherman
great experience here upgrading my phone! Josh was super helpful!!
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July 2025 by Helaine Summers
Joshua is the best Verizon employee. He goes above and beyond to help you. He is very kind, and extremely patient. You would never know that he has only been there 3 months. Josh has fixed all my issues that I had with my new Samsung S25 Edge. He is the best!
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July 2025 by Donna Provenzano
Got my new iPhone today and Josh was the best! Very personable and helpful! Highly recommend going and asking for josh
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June 2025 by Witherskull42
Bangin' service my man
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June 2025 by Christine Mayor
Joshua and JJ went above and beyond. Superior super friendly service. Do yourself a favor and go to this store they are outstanding
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June 2025 by Tyler Dunkelberger
I have been dealing with over the phone and a different store Verizon customer support. I had wasted about three or four hours of time I went to the store. Joshua had me in and out in about five minutes and fixed my phone.
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June 2025 by Carrie Key
I went in today to switch my phone that was on a business account over to a personal account since I just retired. JJ was super helpful in getting that accomplished. He also explained the different options for plans and upgrades. I highly recommend this store over any others.
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June 2025 by Georgiana. Twinkie “Twinkie” Nolan.
I went to Verizon with my daughter and 2 Grandbabies and Met Joshua He Was Perfect He Helped us with everything to get our Internet on he was very knowledgeable and answered all our questions Definitely A 5 star Experience Thank You Joshua
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June 2025 by Patricia jann
I went in the store to do a trade in and upgrade to a new IPhone. I was helped by Joshua. He is very knowledgeable and respectful of many questions that I asked. He also manages a store full of customers getting people the info they need and trying to work efficiently all with a very pleasant attitude and patience. Both times I was in the store he was working alone and did a great job of managing and customer service. Thanks, Josh!
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June 2025 by Daniel Osterhout
Josh educated me on why I needed to change and upgrade my plan of 8 years. Don’t be stubborn. If josh is telling you something, listen. He’s trying to help you not sell you on anything. Best experience I’ve had in a phone store. Forever a customer as long as he’s there. Thank you for help. Quick, easy, and happy.
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June 2025 by queensman17
Joshua helped me with my setup and trade in of my new iPhone every step of the way. And at first was hesitant because it wasn't a corporate store but i will definitely be back for any future upgrades
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June 2025 by Aida Cobianchi
I was undecided on whether I wanted or did I really need a new phone? I went to the VZ just to look at the new models.
In speaking with Joshua Acevedo he helped me decide on what to get by asking questions.He was not pushy or nor was trying to convince me into getting something I really didn't need. Joshua was very patient and respectful. I liked very much that he was multi-tasking. While I waited for the phone to download info, he was answering questions for a customer that was waiting for assistance. He didn't skip a beat. You need employees that care for their customers. Always nice to have a little sense of humor as well. It makes customers relax a bit more. Consider yourself lucky you have an employee like Joshua. He's outstanding!
