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March 2025 by Ocean McKee
I arrived at around 9:30ish, finished my transaction at the teller line (maybe 9:40). The teller asked if I needed help with anything else. I said I’d love to get a quick update on my recent fraud claim. She called over to a banker to assist me. He said he was expecting someone at either 10/10:15. There were 3 other persons who were simply sitting at their desks, not attending to anyone. I was literally the ONLY customer waiting to be assisted by a banker. However I was told that they ALL were expecting clients at 10/ 10:15. I literally only needed someone to give a quick update on my claim, as I had explained. The manager finally decided to come to ask what I needed. When I had already explained this to the teller and banker. None of whom assisted me. Terrible customer service that there were 3 bankers, 1 manager and 2 people working on the teller line - but NO ONE was available to help me. I truly hope this has nothing to do with the fact that I was the only person of color in the building asking for help. Either way, if this is what Wells Fargo stands for or allows, I am disgusted.
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February 2025 by Tahoe Fisher
Very happy with the way Krys helped me
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January 2025 by Kevin Becker
The reviews on here seem awfully pessimistic for a bank branch.. In contrast, I wanted to share that I had a very positive experience on my 1st visit here. I had a complex new account issue, created accidentally by corporate, that one of the branch specialists, Anthony, was able to patiently resolve with me. Was seen right away. Branch interior was clean and another staff lady was courteous as well. Will drop by again if something comes up.
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July 2024 by J X
I went early morning for opening a new account. There are one cashier, two bankers and another customer. The cashier asked for the appointment at 1:00. But later called for 2:00. Then I went to other branches without waiting at all.
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April 2024 by Anisa Bardha
Unprofessionalism at it finest . As a business owner I am requesting basic information from my bank and the manager scheduled an appointment and cancelled it an hour before without a phone call or prior notification. It is a shame that they just respond that we are so busy , when every human being is busy but that is the part of your job to be busy
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April 2023 by F Burger
Not open during posted hours
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December 2021 by Francesco Panni
Never again in this branch!
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October 2021 by Aj Oginni
I would give zero star if I could . Horrible people over there. Customer service is zero. This location should be scratched out or bring new set of people with some level of common sense
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July 2021 by howard pharmacy
Wish I Could Give Zero Stars, have been a Wells Fargo Business Customer for more than 10 years and live 5 minutes from this location but hate going there as the manager is rude and unhelpful.
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July 2021 by Kevin Creighton
I highly recommend Constantine Nicopoulos for his professional banking and business advice. Constantine helped with increasing our business credit card limit. He guided us through the process and regularly kept in contact to ensure success. Constantine is a valuable advisor and representative of Wells Fargo.
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June 2021 by Genti Mataj
Never again in this branch!
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January 2021 by Ulhas Mayekar
Friendly staff I have been going to this branch for over 10 years staff has been very helpful and always pleasent
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September 2020 by kyle migueis
Worst bank in the entire world.They do not care about the customer.Will not even help with any issues.Refuse access to funds.Refuse access to safe deposit boxes.Demand identification in several forms to cash checks when accounts hold 10x funds.A pure ridiculous experience over and over.Many times I have opened sizable accounts only to close them. Only due to the many locations.I recommend any where but at these ghetto institutions of lazy bad artitude bankers.
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December 2019 by Pretti Preacher
This is the most unprofessional branch I have EVER been to in my life. I have been a Wells account holder for 7 years. I am multiple check accounts, teen accounts, business and credit card accounts. All the banker talked about was making commission off of his investment customer. When he realized the customer was more than 15 minutes late he decided to service me and said “time IS money”.
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April 2019 by Spencer Rode
Very poor customer service. Unable to have a proxy deposit cash into my account due to changes in bank regulations, I went to this branch to inquire as to the why. After explanation by loan officer I have dealt with prior and comfortable with I proceeded to teller window to make my cash deposit.
