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October 2024 by Ellen Madama
Brandon and Raphael were very helpful getting some heavy items (pool table) out of our house. Would definitely recommend and use them again.
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October 2024 by Jade Granda
Super nice gentleman. Very transparent with what the price could be upfront upon their arrival and seeing everything. Worked quickly and arrived early! Highly recommend.
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October 2024 by Dominic B
Great experience, if Ron and marquise are on the job, it will get done quickly and well. Those guys are great
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October 2024 by Dalton Council
Brian and Ford were great. They came at 830am. I had to be at work by 2 and work hard to make sure they were done by then. High recommend
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October 2024 by faye basa
Brandon & Brandon were very courteous & efficient. Reasonably priced. Recommend highly.
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October 2024 by Corey Fisher
Devonta and Rafael arrived on time and were very efficient!
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October 2024 by Michelle Muha
I've used this company twice and they've been very flexible and easy to work with! Highly recommend- especially if you have 'junk' to remove with your move as well!
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October 2024 by Dyan DeFinis
This company is terrible. I had expensive Prada boots stolen from the move. I saw them load the giant pink box on the truck that said Prada on it. Never made it to my apt
My dog had just recently passed and I wasn’t ready to get rid of her bed. That went missing too. I also saw that on the truck as well. It was supposed to be a three hour move w no furniture. It ended up being from 9-4. They sent 2 men and added a third who I never saw having to leave for one hour.
The boots were 2000.00 dollars and the bed was sentimental
When I confronted the owner she didn’t care at all. She said perhaps someone from the area I moved into could have gone into the truck and took them.
She was no help and said all her men have background checks. Really? That doesn’t mean anything. She offered 60 cents per lbs. I understand that is standard but also a slap in the face.
Just said oh well that’s the risk you take. Plus I was charged double and tipped the movers to have expensive missing items. I had to make a police report just incase I saw the boots on line. I will never see those boots again and it’s so angering the owner wasn’t helpful or caring. I made a case with college hunks and never heard back after 4 follow ups.
They should not be able to get away with this terrible customer service and not looking into this matter.
Should have went with my guy using inexperienced movers. Basically I paid them to rip me off
Do not recommend
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October 2024 by john lyne
Benet and AJ were very polite and respectful
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October 2024 by Robin Ortiz
My mom hired College Hunks Hauling Junk and Moving West Pittsburgh to load her moving truck with her things from a two bedroom apartment for an interstate move on Sept. 14, 2024. We were told the movers were "professionally trained" and would handle everything carefully. When they arrived, the movers were polite and efficient with packing the boxes, and nothing inside was broken. However, things went downhill with the furniture.
Despite being told they could use U-Haul blankets, old comforters, and towels we provided, they failed to wrap most of the wooden furniture - we did not discover this until we got to my mom’s new apartment. Most of the pieces were packed right up against one another or even on top of one another with no protection in between. We had been assuming they were using the U-haul blankets, which were in the truck when they got started, since they were not using the comforters and blankets we had piled off to the side of the apartment for them. It was not until the truck was nearly full that I had gone down to see the progress and noticed that some things were not covered. It was at that time that I asked if they needed more blankets and they told me they had run out. I immediately got them more blankets and instructed them to cover anything I could see that was not covered. Unfortunately, I could not see that many things already loaded were not covered. When we unpacked the truck we discovered that the packers used ¾ of the u-haul blankets on two small cloth loveseats, which were packed first, and then just started loading things with no protection. They did not mention to anyone that they needed more blankets, even when I asked them every 20-30 minutes if they needed anything and many blankets went unused. They also lacked tools to disassemble furniture, resulting in damage to multiple pieces. For example, they scratched a wooden dining table while moving it out of the balcony (because it wouldn’t fit out the front door with the legs on) and didn’t say anything, we ended up seeing it, but they never said, “oh hey sorry we scratched this”. This table also broke during the move because they did not remove the legs, then packed it with a heavy wooden cedar chest on top, but only on one side - nothing was on the other side. This unbalanced weight caused one of the feet of the pedal legs to break, something we did not discover until we got to my mom’s new apartment.
In addition to finding the table was broken, as I mentioned earlier, when unpacking, we discovered all the furniture was damaged—scratched, dented, or gouged. Items were stacked carelessly with no protection between them. Most items were packed without any blanket on it at all, just wood rubbing against wood, wood stacked on wood, etc. We had no idea things had been packed this way or we would have told the staff to cover them with the blankets we had, as many were left over and unused. Even the College Hunks team in Virginia who did the unpacking said it was the worst packing job they’d ever seen. They told us that the staff had ignored the best practices and basic guidelines of the company and did not follow the training that is given at all. They told us this would void any waiver we may have signed. They also took photos of everything that was damaged and told us they would back us if we needed confirmation of the poor work that was rendered. However, they told us that because it is a franchise, they could not do anything on their end to help us in getting items fixed, replaced, or compensated for.
My mom contacted the Pittsburgh franchise, but they were unapologetic, citing a waiver that they claimed absolved them of responsibility for damage during transit. However, the damage wasn’t due to the transit but to poor packing. The lack of care and professionalism from both the moving staff and office staff was shocking. We do NOT recommend this company if you value your belongings. See the photos included which show how the truck was packed and the some of the damage that resulted.
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October 2024 by Carolyn Grady
Damon and Charles were GREAT! They were pleasant, helpful, on time, and very careful with all the stuff we had to move. They were efficient and hard workers. Highly recommend College Hunks and Damon and Charles.
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October 2024 by Liz P
Used the hunks, Bene’t, AJ and Damon, to fill storage pods tightly squeezed onto my driveway. They were on time, polite and took care of my things. The pods are tightly packed so nothing will shift. They didn’t complain about having to squeeze between the pod and the wall. Finally, they were quick. A really good experience. Thanks to Bene’t, AJ and Damon.
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October 2024 by Alma Pasquarelli
We hired College Hunks to help clean out my mom’s house. Brandon S. and Adam showed up and did a wonderful job for us. It was hard work up and down multiple flights of stairs with heavy furniture. Thanks for all your hard work.
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October 2024 by Ryan Driscoll
Very professional movers... quick... no damage... and very hard workers. Great job, and thank you.
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October 2024 by rob hornick
We recently hired College Hunks for a moving service. Unfortunately, we encountered issues during the move, and post-move. Some of the issues include a damaged wall during the move and a missing drawer from one of our bedroom furniture pieces.
We promptly informed the movers about these issues, and they directed us to contact the main office. Despite filing a formal complaint with the main office, and additional follow-up from us, we have not received any response. We have not once been contacted via phone, email, or text.
This lack of communication is highly disappointing and unprofessional. It appears that College Hunks is not committed to resolving problems caused by their employees. We paid in full for the services rendered, with the expectation that any issues would be addressed promptly and satisfactorily. I will strongly suggest that you find another company to work with. Accidents happen, but totally ignoring a customer (not once responding to multiple messages and a filed complaint) is a great way to run a business into the ground. Don't be ignored, there are better companies you can spend your hard-earned money with.
I hope that you can learn from our experience and that you find a quality company that cares about its reputation and customers.
