July 2023 by Maria Mowry
Very professional and kept me well informed about what was happening with my car.
May 2023 by Enrique Martinez
They fixed my vehicle. Installed the rear bumper without the metal bumper guard that goes behind it. When I picked it up, I wasn't advised about it. When I contacted them because my car did not pass Inspection for that reason, they wanted to charge me almost 400 dollars for a part that cost 89 and was suppose to be installed in the first place. I do not recommend them at all.
January 2023 by Jordan Salvia
They go above and beyond, and are exceptional from top to bottom! Amazing service up front, incredible work done in the back, and employees with smiles on their faces who care about the work they do. They made an incredibly painful journey (insurance claims) come to a pleasant halt. Thank you JMA!Services: Body & Trim
December 2022 by Dawn Britton
Excellent customer service. Repairs done in the time frame they quoted me! My repairs were exceptional. I asked them to buff my car due to several scratches. The day I picked my car up it looked like the day I bought it! Plus they gave me a coupon for a free wash! Thank you so much JMA for your exceptional work! I would recommend anyone who needs any body work done go to JMA.Service: Body & Trim
October 2022 by Tamela Walker
It should be said that this establishment refuses payment with any type of credit or debit cards. Secondly when signing this policy I was not given a copy and to be fair did not ask. The insurance check I was issued was set to expire very close to my completion date and I did not feel comfortable handing over an insurance check before work was completed so I deposited the check in my personal account. There was indeed a few days delay due a needed part; was told they would accept a personal check for deductible portion (1000 dollars) but NOT for the insurance portion. The reason cited was that many people would stop payment on the check after the car was returned. I guess nobody informed them that this is a possibility with ANY personal check of ANY amount. My damage was incurred in June and work wasnt started until September. In retrospect I learned a valuable lesson, read the fine print and ask for copies of all documents signed. I would not recommend this shop. I’m new to the Johnstown area and my bank is in WV so I had to secure 2400 cash to pay them due to their ridiculous archaic payment policy. Find another shop if you need work done. The body work was substandard as well I might add. To penalize and inconvenience new customers for the shady practices of others is unfair and insulting.***Update: Paint job with multiple circular defects present not there when brought in and car window on passenger side will not open. Off to the dealer for repair as I will avoid JMA for this shoddy workmanship.Services: Body & Trim
August 2022 by Daniel & Amanda Ascherl
Highly recommend them!!! They did an excellent job!! They were even able to fix both jobs at the same time after I had someone hit me after my first claim.
July 2022 by Leanna Koharchik
Before and after photos! Beautiful job done by JMA! My car looks brand new again. They are friendly, knowledgeable and quick! Outstanding job. Thanks again ?Services: Body & Trim
July 2022 by Jeff Jablon
JMA completed approximately $4,000 of work on my truck after a deer strike. The actual body and structural work completed on the front end is perfect. Beyond the work, their customer service is superb. Paul and his team went above and beyond to get the truck back to me very quickly in a time where parts and labor are hard to come by. Highly recommended!Service: Painting
July 2022 by Wade Bollinger
This was my first time going to JMA Collision Center and that’s because it was my insurance companies recommended shop and I’m so blessed to have come across such an absolutely amazing repair shop with phenomenal customer service from everyone there. I can not be anymore happier and completely satisfied with the repair work on my Toyota RAV4. I will no longer go to any other repair shop that’s for sure. Thanks again for a fantastic job!! 10 out of 10. 100% recommend to anyone from now on!!Services: Body & Trim
June 2022 by Kurt Roberts
I’d like to give a shout-out to Paul and the fine folks at JMA Collision Center - Johnstown. When you have a great experience I think it’s worth sharing and recognizing. In 25 years of driving, I was recently involved in my first accident, other drivers fault. JMA did an absolutely fantastic job on my 2015 Toyota Rav, and it looks as great as the day I first got it! Great communication and service- very highly recommended.Services: Body & Trim
June 2022 by scott coughenour
Excellent and highly recommended! Quality service and craftsmanship to restore my vehicle back to normal. Paul and team are very friendly and courteous to their customers. They took great care of my vehicle and am happy to be back in the road! I personally recommend JMA and give them praise for a job well done! Thanks Paul and teamManagement and owners can be proud of the team they have here!GOOD JOB - thank you!Services: Body & Trim
May 2022 by Mollie McGuire
JMA offered excellent service for my 2019 Subaru after hitting a bear; yes a bear. While the body of the car did not suffer extensive damage as one would expect, it did have electrical issues and the crash sensors were damaged. The Subaru Eyesight was also knocked out of calibration. This is usually a Subaru dealer service - but JMA offered it in house as well as a pre and post service electrical scan. (I had several codes that were triggered post collision). I cannot speak highly enough and there are not enough adjectives to describe how easy this process was. Seamless. Professional-grade service. Kind and courteous. If you have the unfortunate need for collision service look no further - JMA is the best.Services: Body & Trim
April 2022 by John Ramzy
Very fast ,friendly and knowledgeable. My vehicle was done in the quoted time and the paint match is spot on.Thank you JMA for the damn good job you did on my my car. you can't eaven tell it was hit... Thank you again.Services: Body & Trim
March 2022 by Lindy Mishler
They did a BEAUTIFUL job on my car!My car had hit a deer two years ago. And the previous place that fixed the car (not JMA), said “the clips couldn't be fixed”. So it left my bumper slightly disconnected and sticking out. JMA fixed this issue and I got my car back looking like it drove straight from the dealership! GREAT JOB! highly recommend!Services: Painting
March 2022 by Mike Petrovich
This place is terrible. Never have I ever seen repair work done so poorly. Took a vehicle in that was damaged in a minor frontend collision and it actually came back worse than when it went in. They were structural issues and the work was done so poorly that it put all the passengers at risk. Took it back two more times, only for them to say at the end it wasn’t their work. Complained to the insurance company and they authorized to take it to the dealer. Upon teardown it is an absolute mess. Main structural components were removed and never replaced. Welds were done so poorly the whole body creaked. Avoid this place completely!!!
