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December 2023 by Daniel Troppello
Working with Jeremy was a pleasure! He took the time to answer all of my questions and was very responsive and professional. He made it easy to do business with ECI from start to finish. My mother had used ECI for her previous project and provided me the referral. ECI truly understands that importance of providing excellent customer service and installation which in return provides them repeat business and referrals like me!
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November 2023 by Tamara Reckard
Needed a brand new heating/cooling system installed on one of the coldest days of the year. Dan/James were great. Professional, friendly and helpful...they did a terrific job and left the work area spotless. Can't recommend ECI enough!
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November 2023 by Alden
It's been several months since my heaters been broken. I had another company and I wasn't very happy with them. I contacted ECI and they talked me through some things that I was really interested in. Jim and Jason came out and they put in a whole new system and they were very helpful and patient and kind with my questions that I asked. You can see the spot they moved it from and I really like its new location. I recommend ECI to anyone looking for anything dealing with HVAC issues to their house. I give Jim and Jason two thumbs up for the work they did.
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November 2023 by David Hadfield
Mike and Jeremy were great. Very efficient and willing to cater to my particular installation wants. Very clean and courteous during install, great communication. Would highly highly recommend!Services: Heating system installation
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November 2023 by Sunil Prabhu
We recently installed Energy Kinetics EK-1C Accel CS Natural Gas hot water and heating system. I had four different vendors give me an estimate for installation of this system. I chose ECI comfort for installation-vendor because the sales person (Jeremy) was professional as well as technical in providing best options for my house. We had flexibility on installation date, that allowed me to negotiate on lower price compared to other vendors.ECI had pre-installation inspection by Matt (technical director) and Jeremy prior to installation. The installation (two full days) was carried out by Dan, Al and Mike (See photo below). They we professional, explained me what they were doing and why (very important for me). They followed industry standard cleaning and maintenance practice. We are very pleased with the work carried out by ECI and would highly recommend.
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October 2023 by Maria Werz
ECI installed a new heat pump and separate split unit for our in law suite. They were very professional and courteous. Jeremy was our sales rep and was super knowledgeable and explained everything very thoroughly. Our install team Dan, Al and Mike were great as well. They went above and beyond. I'll definitely be recommending ECI to my friends and family.Services: Install thermostat
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October 2023 by Louis Clotman
James Nick and his team at ECI did a fantastic job installing AC in my home today. They gave me an ETA, arrived on time, performed the installation with surgical precision and cleaned up nice and neat afterwards. No complaints here.
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September 2023 by Stanley Philip
We used ECI Comfort to upgrade our 20+ year old system. They were very professional and helpful from the initial quotes by Steve and the installation by Dan and Alex. Appreciate the prompt responses to all of our questions. We even signed up for an additional 3 year labor warranty so now our new system is in the best hands!!
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September 2023 by Joe Grogg
Very happy we went with ECI for installation of our mini split system. Darren was very helpful in planning out our system taking into consideration future updates with the house. James and Nick were professional, tidy, courteous and did a great job with install. We heard of ECI as a recommendation from friends and will continue to pass on the recommendation to others.Services: Install AC
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September 2023 by Cindy Sikora
Wonderful service by a great team!! Brian F. Was our technician today he was outstanding!! Explained it all and took care of issue quickly. So glad we changed to ECI from our previous provider of more than 15 years!!
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September 2023 by Colette Castor
We needed a new air conditioner. ECI was quick to respond with a good price and great service. Dan and Brian were very professional and did a great job. 4 hours later our house was cooling down. Thank you!Services: Install AC
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August 2023 by Bianca Williams
I am extremely happy we invested in mini splits. The team at eci made the entire process quick and easy. They were polite, professional and cleaned up when they were finished (I can’t always say that about contractors these days). If I could I would rate them 10 stars
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August 2023 by Victoria Green
ECI is terrific!! ECI replaced our compressor and air handler with a heat pump. We were also looking for an air filtration system and the sales rep, Steve, directed us towards an air scrubber. He patiently had multiple points of contact with us as we obsessed over which air scrubber to get. The installation team (Dan, Alex and Mike) was top-notch. They protected our home and when they left there was barely a sign that they had removed and replaced an air handler from our 3rd floor. Every organization wants a review after every contact. I could spend hours writing reviews if I did so. Instead, I only write reviews when the service is outstanding. ECI was outstanding from start to finish. Well, aren’t finished with them yet- we will continue to use them for service.Service: Heating system installation
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July 2023 by Devin Marie Keating
AMAZING service! Such a quick process from the very first phone call thru the final moment of installation! Jeremy, Dan & Alex were so helpful and professional and efficient! We are thrilled with the huge upgrade on our 30+ year old system. We knew we wanted a slimmer and quieter system but wasn’t exactly sure of the best option for our home. Our new system is more efficient, much quieter and much more efficient! The ECI team was hugely helpful with the best suggestions and information that best fit our needs. We recommend ECI to anyone who will listen!Services: Heating system installation
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July 2023 by AnnMarie E D.
Our unit was blowing warm air & condenser wasn't coming on. Selinda came out to troubleshoot the problem. Found a leak in the system & fixed it within a couple hours! Very pleasant, knowledgeable, efficient, & customer service oriented. Highly recommend them.
