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February 2023 by Chris Barsis
Unresponsive, poor customer service. Difficult, if not impossible, to get on the phone during store hours.Needed to call 611 to get my issue resolved. After having an unwanted insurance plan added to one of my lines, it took 45 minutes of "we'll be with you in 6 minutes" of being ignored to realize that no one would be coming on the line to fix the issue.Fortunately (not really), I was able to listen to the same 3 ads 50 times while waiting to be acknowledged. Wanted to let you know what you're getting yourself into.Irritated, vexed, frustrated that you have the option to "update your plan" by logging into your account, but you have zero ability to cancel the worthless insurance plan that I didn't sign up for in the first place.Edit: so after wasting nearly an hour of my time, I'll have to go to the store in person....Ugh.
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August 2022 by Erica Mell
Theresa was the best! She was alone in the store on a Sunday and went completely out of her way to complete my purchase and set up of my phone!!! She rocks!
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March 2022 by Carl Hopple
It was ok but they should make phones that last more than a year. Cricket needs to fix there towers in the area I live in. They don't care as long as they get there money. They need to fix there towers if they need another dish on put it on.
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October 2021 by Roxy Machamer
Fixed my problem
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August 2021 by Glenda Millard
Staff was very friendly very well spoken very knowledgeable it was just sad that their store did not have all the accessories to go with the phones that they advertise within the store. I was referred by a friend and was really hoping to get everything I needed for my phone yesterday and unfortunately I came out empty handed . only got my phone and new service and I'm still having difficulties with my phone actually I'm locked out of my cricket account already.... I believe the store has a lot of false advertisment inside to their cricket customerswho runs a business like that?????
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June 2021 by Scott Bradley
Always ready to help this non tech cell phone user.
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March 2021 by Mary Jamsky
Great location. Professional staff. They are friendly and very informative. Nice selection.
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March 2021 by Amy Geyer
Amazing staff and wonderful customer service!
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March 2021 by Leanne Smith
Always nice customer service
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March 2021 by Alex Herrera
(Translated by Google) Very good job, I'm glad you treated it very well(Original)Muy buen trabajo me alegro de que lo traten muy bien
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November 2020 by MB Alan
Great store! Everyone should make the switch to Cricket!
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November 2020 by Shelley Nogle
I switched to Cricket wireless November 2019. Absolutely love it. Was even able to keep my Verizon phone. My husband got the Motorola phone and doesn't have to charge it for 3 days. Unlimited everything even when I went to Mexico. Highly recommend.
