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February 2024 by Christine Kelly
Ryan was most helpful. If you have Verizon cellular issues don't waste your time online. Visit the store
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December 2023 by Barbara Lemonakis
I joke that when I pull in, they all run in the back and say, "here she comes again!". I'm a senior, and so is my samsung. But, through always manage to help me, with smile. I believe my last '"helper" was Ryan? Anyway, thanks for giving us great 6
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October 2023 by Andrew Kobert
James is a great associate at Verizon. He has been a tremendous help!
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October 2023 by Kate Swatko
Sarah was amazing. We were transferring multiple lines from different accounts. There were some complications from the old carrier but Sarah handled everything with poise and professionalism. She managed a balance between professional and personable that was truly masterful.
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October 2023 by Fife HVAC
Sarah has helped us with our business that last few years. She always goes above and beyond to ensure everything is handled efficiently and professionally. Very grateful!
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September 2023 by Michael Johnson
Went to this location today to get a new plan. Previous experiences at different locations had me skeptical about how it would go, but after working with James, I am one happy customer!! He is very genuine and personable, and knows how to make the process as smooth as possible. 10/10 recommend coming to this location for any and all phone issues or questions!!
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September 2023 by Sharon Swatko
Sarah has been the biggest help so many times. She has answered all of my questions and helped to make multiple informed changes on our plan, including adding out of network numbers. She is pleasant to work with and incredibly knowledgable while still being able to explain things in a way people outside of the industry understand. I purposely go to this location hoping to find her there. She's been able to help and explain more things about AT&T phones than the AT&T reps. I highly recommend this location and Sarah specifically. My husband said why not just call to ask these questions and make these changes but I feel more confident and comfortable with this woman who has helped me so many times now.
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August 2023 by Alex Tsipras
They said they couldn't help me at 6:40 because they close at 7. Not a positive experience with customer support. I have to come back a third time now to get my new phone.
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August 2023 by Meagan Ramey
Sarah was great to work with! She helped us get the best deal on our home internet. Very knowledgeable and professional. We felt very taken care of.
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July 2023 by Colleen Yakupkovic
Verizon is now charging $30 for data transferred to a new phone. It is apparently for their time. VERY dissatisfied with Verizon customer service!!
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July 2023 by Danielle Smith
Sarah provided excellent customer service with a challenging phone trade in. I highly recommend her and this Verizon store!
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April 2023 by Larry Melen
Smooth upgrade to iPhone 13 . Thank the staff at Verizon wireless in Mcmurray
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March 2023 by frank fiori
Taylor was a huge help to me getting my new Verizon phone set up. Great customer service and extremely knowledgeable. This Verizon location is my new go-to.
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December 2022 by D O Double G
Professional...that's about it. I think maybe it was just the sales person I was dealing with because the other sales person seemed to have, well, A PERSONALITY maybe?!? Also, I sold wireless for 10yrs, & I left with 2 que:1. Why do I have to come back tomorrow when all I'm doing is adding a phone to an existing account??2. Why does the supposed premier wireless carrier consistently live up to every negative rumor anyone's ever had of them?? In my case, it was having to walk into a Verizon Wireless store. It was everything I'd been told & thought it would be, & that's not a compliment. I'd rather spend 24hrs in line at the Post Office than return to that store.
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October 2022 by Becca Moore
Good service. Josh gave excellent customer service and even calmed me down after a stressful day. THANKS JOSH!?
