-
October 2024 by Carl Armstrong
No tellers at this location. Unbelievable. It isn't a bank without tellers. Only an ATM
-
July 2024 by Kirk Lyon
No tellers and no drive thru.
-
July 2024 by Mitchell Bender
My wife and I had an absolutely awesome experience with Johana. She was very kind, patient and thorough.
-
July 2024 by Alex H
Doesn't really seem like a bank from inside.
Why does it take 20 minutes to do anything? No longer a customer, closing my 2 empty accounts took 25 minutes.
-
February 2024 by Baby76bear
NO CASH locationCan't make mortgage paymentsCash is ONLY via ATM
-
November 2023 by Nate Spayd
A bank that doesn't have cash. What's the point. Close this branch.
-
November 2023 by mike lavrishin
Fake bank. Can't do anything here
-
October 2023 by John Tyson
It was a ridiculous waste of time going to this location when they don't have a teller counter or drive thru that can assist you with withdrawals that are over the ATM limit. Then they look at you like you spoke Chinese when you thought a bank branch would have a teller counter or the ability to withdrawal your money in any other way than with an ATM. Had to drive the entire way down Centerville Road to get cash out which took over 40 minutes around 3pm. It appears I need to switch banks now that I've discovered the "branch" closest to me doesn't have more than an ATM.
-
October 2023 by Cherry McDish
I live very close to this PNC Branch, I recently entered the physical lobby to get small bills for change for my garage sale and they directed me to the ATM in that lobby where I could get 1’s, 10’s, 20’s and 50’s BUT NOT 5’s! So I asked if the humans working could exchange some of my bills for $5 bills, they said they could not. Also, the ATM only feeds out 40 bills at a time so I had to take my ATM card out, put it back in, enter my pin, go to the screen to select my bill of choice (I chose 1’s) then had to press the + button 40 times to get $40 in 1’s. I monopolized that machine for probably 10 minutes.So, what exactly is the purpose of this Mount Joy bank branch if I can’t get a hold of any denomination of US Currency by an actual human being? Seems a little redundant, also seems a little illegal as I want access to my money in specific denominations and can’t do that AT MY BANK.Also, if I were a Teller or employee of the MJ Branch, I’d be reading the writing on the wall because it seems to appear that you’re becoming obsolete if Corporate expects an ATM to do your job.I also recently had to drive 10 miles (Fruitville Pike Branch) out of my way to use an actual teller to exchange my change rolls for paper money. Sure, I could go to a Coinstar but I enjoy rolling my coins manually as I’ve been doing it alongside my dad since I was a little kid.Not sure what the ultimate plans are for the MJ PNC Branch but if this continues, I’ll be looking for another bank because this one, which is closest bank in MJ to my house, is no longer meeting my needs for banking and I shouldn’t have to drive out of my way to have those banking needs met.
-
September 2023 by Alex Lawyer
Bring back tellers
-
June 2023 by A. Becker
No longer a bank, just an atm. If you need the services of a real bank you’re out of luck.
-
April 2023 by Neil Hostetter
Used to be a good branch with friendly tellers but not since someone decided to make the switch to all electronic. Where's the basic human interaction?Let's face it, no one that goes to or went feels like an actual customer/ person anymore. Just some random number.
-
April 2023 by Mike Peca
This branch only does ATM withdrawals and deposits, they actually have a whole building for just ATM services. This branch should not even exist, complete waste of a building.
-
March 2023 by Dan s
Its no longer a "real" bank. All deposits and withdrawals are via the ATM. Need more to take out or deposit more than you ATM card allows and youll need to go to a "real" location. I also shouldnt need an appointment to walk into my bank for normal reasons.
-
November 2022 by Zoraida
If I could give them zero stars I would. PNC has done an awful job at filing necessary claims for my stolen money and had at this point refuse to return the money stolen. I have been in and out of contact with them since February of this year over this issue. The issue always seems to get resolved until it comes to them handing my money back to me, and then they disappear and for some reason I have to restart the whole process because it’s not in their system. Extremely upset over this situation and how they are going about it. I also do not like how certain employees have accused me of not spending my money wisely (as if it matters to them and as if I spend my money at all), and then are shocked when they realize it’s not possible for someone to spend 2.50 and .89 more then once on a daily basis with the occasional large ATM withdrawal. To then have the audacity to tell me I have to pay back any and all overdraft fees.
