It is impossible to remove one party from a checking account. Do not waste your time. Be sure to unenroll in Bill Pay before you make any attempt to do so. The process is unbearable.
November 2019
Insanity. Waited on the phone for 43 minutes only to be transferred to an outside phone number asking me if I wanted walmart giftcards, auto insurance quotes, and if I owned or rented my home. There is ALWAYS AT LEAST AN HOUR WASTED EVERYTIME I TRY TO CALL THIS COMPANY. IM SO FED UP.
February 2019
After being treated like trash for over a year by other Bank of America staff, I decided to stop into the branch on the way home and I'm so glad I did. They fixed my account and set me straight. Amazing customer service. They really went above and beyond! Highly recommended
We have taken proactive steps to enhance cleaning procedures to limit the risk of exposure, based on the Centers for Disease Control (CDC) guidelines, and follow local restrictions on the number of clients that can enter at one time. For these reasons and to best serve our clients, we may temporarily modify our hours. Please use our Mobile App or our website to check the hours and services available in your area.