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March 2025 by Juan Hernandez
Super friendly staff members
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January 2025 by Velvet Howard
All the staff are friendly and very helpful. Especially Nadine!!! Great customer service in person and over the phone!!!
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November 2024 by Kay Moore
Great customer service. Nadine is efficient, friendly, and caring. She takes the time to ensure customer satisfaction.
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April 2024 by Kristen Scarborough
If there was zero stars I would have selected that. I was just trying to open an account and I received this email. " Thank you for thinking of Sun Federal! After reviewing your application, it looks like your home address does not fall within our community area" I literally live .75 miles from the location in the same zip code. I replied impossible. Try again. And. Sarah responded. " I don't need to try again. We have a map that we search. The address on your application is not in the covered area for qualification. Distance from a branch isn't part of the qualification." Their slogan is " People who care about People" Apparently they don't care if I am their customer, so I will go elsewhere. Stuck it Sun Federal.
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September 2023 by Mr. Ray
Amazing and Awesome Customer Service... Nadine is very Pleasant, Polite, Professional and always willing to help, she is absolutely the best!!!
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September 2023 by OG RAY
Amazing and Awesome Customer Service... Nadine is very Pleasant, Polite, Professional and always willing to help, she is absolutely the best!!!
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December 2022 by Antoinette Williams
Very accommodating and pleasant
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June 2021 by Wilbert Adams
Very nice staff, excellent customer service.
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July 2020 by Will Cook
Great Banking Service/Nadine treats you like family. Been a member since 1995.
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May 2020 by David Dunaway
Most recently we rec'd a terrible letter from sun federal about them needing insurance information or they will charge us for insurance. Now we had a loan that was through WoodCo and they had all the info. Then sun merged with WoodCo , with that our loan is now at sun. sun could of just called and said we need to contact the insurance company and have soft LEGAL things changed ,, instead sun sent a harassing letter , what a great way to treat new members to their business... makes us think is this a good move .... WoodCo was a great business sun is falling very short ......
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March 2020 by Michael Munch
customer service is terrible at the pickle road site.
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January 2020 by Michael Lambert
Great Customer Service!!
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March 2019 by donpoochi .
I dont know if Nadine is the boss or just looks like the Boss? But the whole team is ready to help you with whatever need. the bank itsself is small as hell. The feel secure coming in amd leaving ...
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November 2018 by Lucille Chichester
Great customer service. Nadine is supper professional and friendly
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February 2017 by Victoria Lewis
Mrs. Nadine is awesome along with everyone else who works there. They are "family "
