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November 2023 by smit lodaliya
I am at Pittsburgh AirPort and here counter staff is very rude
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October 2023 by Carlo Pauldine
Charged me a $18 fuel service fee even though the tank was 100% full when I returned. Even left my receipt in the car. Filled it up <1 mile away from the drop-off (Sunoco gas station located within the actual PGH airport). No employees on site when I dropped off my car so didn't even have the chance to confirm the full tank with anyone. Dishonest, shady, fraudulent business practices.
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August 2023 by Pramod Murthy
It's unfortunate that I can't give zero stars for this pathetic rental agency. Has a useless front desk. They offer me the car late and then have the audacity to charge me for an extra day when I return it within an hour of return time.And customer service is non-existent.
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July 2023 by Eldor Zokirov
Please dont come here even if you need a car desperately. The guy at the reception gave me wrong information which almost costed me 300$. But I an too smart to be fooled. Bad for them. Never never never come here. Maybe the rental company may be good to rent from, but this location sucks big time.
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July 2023 by Max Joffe
I showed up at noon Saturday for a prepaid reservation. They said they were closing, were oversold, and had no cars left. I left and canceled the reservation and now they are refusing to refund me.
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July 2023 by Bernhard Höß
Quick and easy handover. Perfectly located, very central
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June 2023 by Matt Collett
Brilliant. Had a very easy and friendly experience with these guys and no issues at all.
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June 2023 by Klaus Libertus
The Pittsburgh downtown location is a bit hard to find, it is really small. But staff was very friendly, fast, and knowledgeable. Got a free car upgrade, so can't complain at all.
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June 2023 by Donnell Gladney
Great guys great service the car was super clean I'm definitely going to keep renting from this location
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April 2023 by Phil Engelmore
The staff kindly took care of my son and I for our trip to Florida. I would highly recommend using this place!
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April 2023 by Michael Bauer
Friendly and helpful staff and very convenient location
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December 2022 by Sandra Fleming
My car’s check engine light came on on a Saturday afternoon but I had to go to work the next 2 days. Where do you get a car rental on a Sunday? Budget to the rescue! I found a Budget open on Sunday in downtown Pittsburgh. I live in a Pittsburgh suburb. I reserved a car online Saturday evening and picked it up Sunday morning. The car was ready when I got there. I was in and out within 10 min, probably less. Returning the car was just as easy. I highly recommend Budget!
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November 2022 by Marlene Parker
Awesome Location, Fantastic Professional Staff. Great vehicles.
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October 2022 by Keysha T.
The fees were explained to me before signing on the dotted line and it was very easy to pick up the truck and drop it off. The condition of the vehicle was lovely. No problems with driving halfway across the country from PA to IL. Would use the service again!
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October 2022 by MaryMagdalene Price
Excellent experience with our car rental in Pittsburg. Helpful and thoughtful staff.
