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December 2024 by LANNY**STARY-HIPIS**
Great bank.
Great service.
Great PEOPLE.
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September 2024 by L C
Very nasty people. I've been a customer for years and they literally treated me like crap. Condescending and gross.
Edit: I saw the response and like I emailed I will be closing my account within a month's time unless I get a proper apology.
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September 2023 by Jackie Dougher
Tellers at the drive thru are always friendly and courteous. Transactions are quick and easy.
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May 2023 by Brandon Missouri
I’ve been a member for over 30 years with all the name changes. I put in a dispute with all facts like I was ask for it to be declined. I’ve only had 2 disputes in my 30 plus years and both have been declined. Pick a bank that will support you with disputes and a bank that understands loyalty.
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December 2022 by Carl Manning
We have banked with M&T for over 11 years in 2 different states and 3 counties. We have always been treated like a valuable customer even when we had little or no funds in our accounts.When we started our business 2 years ago we naturally decided to bank with them and have not regretted it.Thank you Heather B. for helping me with a different situation today. You guys are the best!
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May 2022 by Charlene S.
I complained about some things that were on my account that I did not do defined they were going to take care of it two weeks later I go to order food for my son and me 7 o'clock at night and I was told my card was no more good I called the after hour M&T BANK they told me my card was canceled but I didn't know why so I had no cash no bank card and no way to get food till this day I still don't know why they canceled my card I had to get them issue me a new card which I couldn't use my own pin number I had to wait two weeks after getting the card to get the pin number I've been at this building since 1995 it has exchange hands so many times I couldn't tell you what banks have been there but this bank is b*******
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January 2021 by Michael Dutton
Comment was made to take off my sunglasses its bad enough we have to wear these masks. Witch was followed by laughter from other customers. My glasses were prescription.
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December 2020 by Chris Carter
I use this bank for business purposes. Every interaction with them, without fail, they are helpful, patient, and knowledgeable. Everyone there is friendly and welcoming and it's a pleasure doing business with them.
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May 2020 by ANNIE BECCIO
Helpful and friendly staff. They're up to date with online technology. I highly recommend M&T because with every branch I've visited, good customer service has been a constant.
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May 2020 by R D
What a wonderful and professional staff... The phone call ahead and the drive thru service were handled with care. A special recognition to “Dana” who waited on me in the drive thru; she made the 22min wait in line seem like it didn’t occur. Dana was very polite, professional, and proficient. Overall great job today to all. I will continue to use THIS branch going forward.
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December 2019 by Shawn S.
I give M&T the FINGER every time I pass. I still don't have that bad taste out of my mouth. I had a CD in there for years. When I moved here I just transferred my account to this branch. The manager snared me in. I had so much money in the CD, I could get a better interest rate and all I had to do was open up a checking account. I bit. A couple of years went by and my monthly checking account statements stopped coming. Here is what M&T did. They changed their rules. They started charging me a monthly fee for not using my checking account, but I never saw a notice or any statements because they stopped sending me statements. Bottom line, They stole money from my account. Once I confronted them, some lying stinking asst bank manager totally denied my allegations. I had to go to corporate and I still only got half of the money that they stole from me. Sweet deal. For M&T. I can feel my finger getting stiff even now.
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November 2018 by John D.
Liars and Thieves I had a long term CD that became M&T's due to bank merger/acquisition. I didn't choose M&T, they just bought my bank. When I moved from Philadelphia to central PA, I dropped in to have a chat with the branch manager. She told me that she could get me a better rate of return if I opened a totally free checking account. So I opened a checking account and deposited a few hundred dollars just to keep a nominal balance. That ultimately was a big mistake. After a few years M&T changed their rules and started charging me service charges on the low use checking account and they also stopped sending me monthly statements, so I was totally unaware of the service charges until I saw a year end statement. We are talking about $200, some free checking huh? A knucklehead at the Shrewsbury office refused to believe me regarding the cancellation of my checking account statements. This guy was like some kind of arrogant third rate used car salesman. I could only get him to take away half of the service charges as a "courtesy". I knew that M&T stole my money, he knew that M&T stole my money but I only got half of it back. I later spoke to an agent on the phone at M&T Corporate and she saw and apologized for inadvertent cancelling of my monthly statements but could do nothing about a refund. So, I just had enough BS from M&T so I withdrew my investment and moved it to PNC. The PNC bank branch in Maryland Line is the friendliest, most efficient bank that I have ever dealt with. My investment is doing much better at PNC. Every time I drive by M&T, I flip them the bird. From my view, M&T is the worst.
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November 2018 by Lori Wiley
Staff is courteous and efficient. This location offers multiple ways to do your banking: 2 drive-through lanes, 1 drive through ATM, an ATM in the lobby as well as, multiple tellers and account personnel.
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August 2018 by O'Neill Orthodontics
Received a lot of personal attention. They were great in helping get my account started my lunch break. My one concern is that there was a delay in getting my checks and I was only given 2 starter checks.
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August 2018 by Kim Seyler
Everyone there is always helpful!!
