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February 2024 by Michael O'Connor
Not open enough. 10-5? Not even a full days work and the working person can't get there during those hours.
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February 2024 by Kay bradlee
I’m there 2-3times a week for business. Loved Danielle and the other girl that were there. They are unfortunately gone now and I’ll miss their pleasantness and customer service, but Nick has taken over and he’s incredibly helpful, and even when there are multiple ppl waiting because they’re obviously short staffed, he’s pleasant, efficient and doesn’t get rattled. He does a great job.
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December 2021 by Marc L.
The new hours are simply ridiculous. Take the mask off and be open! You used to have the best hours!
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June 2021 by Matt Gardner
Some of the rudest and worst employees of any bank. Bring back Matt or Laura or anyone. If you want to wait for hours in line, enjoy rude remarks, this is your bank! Go to PNC for friendly service.it gets a 2 rather than 1 because at least the ATM usually works.
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March 2021 by M G
Some of the rudest and worst employees of any bank. Bring back Matt or Laura or anyone. If you want to wait for hours in line, enjoy rude remarks, this is your bank! Go to PNC for friendly service.it gets a 2 rather than 1 because at least the ATM usually works.
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September 2020 by Kristen Steckel
Usually the tellers are nice, but the one elderly woman gave me an attitude from the start. I know I look young, but that doesn't mean you treat your costumers that way ? . Just wanted to make sure I didnt give her more money then I wanted to and asked her. She rolled her eyes and shook her head saying what I have her, even after being polite to her. Retire or get a grip, geez.
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July 2020 by Shasean K.
I love come here the workers here are amazing and I don't use that often at banks lol Ms. Kathleen, Erin, Jess and awesome and make my visits easy EVERY TIME! I'll be back soon ladies. Have a great day!
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May 2020 by Don Valentine
Terrible customer service by phone. Called on and put on immediate hold. 52 minutes later I hung up.
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December 2019 by Preston Albright
Tired of waiting in 30 minute pluse lines you need a free standing bank in pottstown. Staff is great.
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May 2019 by Pamela Hunt
Always enjoy shopping here. Keep a lookout for great deals. The service is always fantastic and the location was awesome. Highly recommended.
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January 2019 by brooke kissinger
Very nice staff that knows there customers very well.
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October 2018 by Jason Ackerman
I recently went in for refinancing my student loans. While doing the application I stated multiple times I am self employed. I was told that all I needed was to prove income from the past 2 months and that was sufficient to prove my income. So I went ahead with the application. Only to be denied because when you are self employed they go off of your last two tax returns nothing else. So I was either lied to directly or general incompetence of the person who helped me. Either way I am extremely disturbed that at a bank dealing with credit they have people employed who don't know the most basic standard application guidelines set by the company they work for.
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May 2017 by Road R.
The Level of Service you get at this bank; depends entirely on who is waiting on you. I had an old account with Continental Bank; and they were gobbled up by Citizens. Was told ALL fees would be waived with Citizens with the Checking Account I had. O.K.; Fine. But it wasn't . I was paying $20.00 a Month; and I didn't catch it the 1st month. Went to the Bank inside Giant; and an overweight smarmy girl with glasses told me there was nothing she could do. Went back later; another Teller said she could switch my Checking into an account where theres NO monthly fee. So; like I said; it really depends who's waiting on you.
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January 2016 by Brea Brazuk
Everyone here is so friendly and the bank itself is good too!
