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August 2024 by Nick He
Great service, straight talk, no additional charge, will become loyal customer here
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July 2024 by Kyra Raphaelidis
Always direct and clear, don't talk down to you or try to sell you things you don't need.
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July 2024 by Justin Coney
I seldom write reviews but this experience overall should be known. I believe those at Qyst mean well and strive for the best though my experiences have shown otherwise.
Not only has it been difficult for myself and my wife to get appointments. Multiple times I arrive on the day of my appointment and am meet with hardship. My wife has been insulted to the level she walked out and drove away. I have been told I do not have an appointment and come to learn myself I booked it with their relative Qyst store within miles. Though that could have been an understandable and easy mistake to fix, I was told there is “nothing on the books and I can maybe get to it next week.” This is after I called to confirm my appointment the day before.
Qyst has fixed some things and performed an oil change on my car just fine. Sadly, one of the fixes had to be revisited and the other was aggressively priced. Understanding times are hard, I didn’t fight the price, waited for them to “put my car back together,” paid and took my car from Qyst with the original AC job not complete but charged over $370 for the side mention. Please mind the appointment was scheduled for Wednesday and this is in the afternoon on Thursday.
Like I said I seldom write reviews but I believe this experience in June with +80* weather must be shared. Once I get home from this experience, the shop calls me after I leave and shared their tech forgot their flashlight in my engine bay. Asking if I could “bring it back today or tomorrow” out of good will and with no reward not gas expense. There was no concern about the negligence of this mechanic leaving a flashlight inside an engine bay they “put back together” it seemed they simply wanted the flashlight back.
This shop is in a place I never travels to outside of the confusion for this mechanic visit. As I shared person on the phone did not offer any incentive to return for this act of kindness nor sorrow that Qyst retuned my car with a flashlight in my engine bay. Also shared little concern if the flashlight may have fallen onto the roads I drove on to get home. Simply asked the flashlight be returned as if I owed it to the shop and laughed when I shared I had concern about the situation.
We might tell this is raw. The “please return my mechanics” flashlight without regard to my safety is the one that pushed me to write this. Now I am expected to get on my knees and maybe find a magnetic flashlight somewhere in my engine bay. Wish me luck!
Towards Qyst. I am not happy about the above experience as you can tell. I am open to communicate is some way and potentially update my review/comment
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July 2024 by Jane Matt
They were able to take my car day-of and did a lot of work that needed to be done. Very professional and also great customer service.
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January 2024 by Hamza Ali Raza
Tom and the crew are just awesome. 5 stars like always.
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December 2023 by Elijah Walsh
Super friendly and reasonable! I’m not from the area and needed to find a mechanic that was close, and opened early. They got me in right away and really went above and beyond! Thank you again! I’ll be recommending this business to those who I know live nearby.
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October 2023 by Lars P.
Can't say how great and refreshing this business is. I called for a last minute oil change ahead of my wife needing to put some milage on the car and they were able to get me in. Everyone was kind, courteous, and professional. It's a really unassuming shop and I felt I was treated nicely with good value. Great work!
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September 2023 by Omar “Ice” Mcfarlane
Yesterday was my first time going to this place, it's awesome and Tom the front desk guy is easy to work with.... I'm definitely going back.
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August 2023 by Akil Young
Great customer service and excellent knowledge about vehicles. Tom looked out I recommend him to anyone.
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August 2023 by Nicholas Brinkmann
Reported store hours are incorrect. I came at 12:45pm on a Saturday and it was closed.
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July 2023 by Omar “Ice” Macky
Yesterday was my first time going to this place, it's awesome and Tom the front desk guy is easy to work with.... I'm definitely going back.
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July 2023 by Gary R.
I'm new to the area and couldn't find anyone to rotate and balance the tires on my girlfriends jeep. After trying 5 different places I stopped in and asked if they could and they asked me to come back in 2 hours. I came back and asked if they had time could they possibly check the drivers rear tps. They actually rotated and balanced the tires, changed the bad tps, changed the oil and did the inspection on it. The most professional and courteous folks I've met and will be taking all of my automotive business to them.
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March 2023 by Beechwood Chip
I've been going to Qyst for all my car maintenance needs for several years. I've always been pleased with the service. They have often gone well out of their way to make sure I was happy with the results.Services: General repairs & maintenance
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February 2023 by Barbara Korte-Watson
I had both of my Hondas repaired here years ago and was extremely satisfied. I’ve been to a few shops since and moved out of state but will be making the drive back to this location for my repairs. The service and customer service is unmatched!Service: Brakes
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July 2022 by Craig Kaufmann
Professional, polite, reasonably priced, and quick! Great experience, 100% would recommend.Services: Auto engine tuning
