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December 2023 by Greg Mankie
If I could leave 0 stars I would. Whoever the older chick at night time is clearly doesn't want to do her job. Was waiting patiently to be waited on and numerous times she says it's going to be awhile. Why don't you go to another store. And the she says why don't you come back when Dana is here. She is complete waste of an employee. And she messed up some ladies phone ahead of me. Please find someone that actually has a highschool diploma..
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November 2023 by Spencer
Went to get an upgrade & a new line added. The only employee there looked stoned out of her mind.Gave us the wrong charging bricks & made us pay for it.
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July 2023 by Tim Denman
Tried a hotspot. Manager said if it did not work just bring it back. It did not work and brought it back the next day. Could not refund the money he said he would. The answer was sorry.
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February 2023 by Clyde Cruz
Small metro cell phone service found on main street.great place get family phones.nice 4 phone specials
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October 2022 by Dina Zacherl
Great store. Very helpful and knowledgeable employees .
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October 2021 by Amber Elcyzyn
Great Service and Friendly staff. Came in to add a 4th phone to my plan. The 2 employees, Kirk and Jett were very nice and helpful and they got me a great plan and had me out of there quickly.
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April 2021 by Outlaw Blueticks
Not understanding why prices go up without explanation! But still stick with them. Been a customer for over 8 years! Thanks for good service.
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March 2021 by Samantha Schneider
They NEVER answer their phone!
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October 2020 by Marla Marie
Always very considerate, helpful, willing to give you the right fit phone for your money, inform you if a phone is an older/ too old of a model/get you the right possible deal. My only bone of contention & Major issue or pet peeve: they DO NOT answer their phone!! I had to reach them after I had something w/my old phone not connect as it was supposed to, & I don't live close by. Called off and on for 4.5 hours. That is a HUGE problem.
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January 2020 by Shelley Ryan
If they had negative star counts I'd probably give a minus 10. This store and company is ridiculous. First of all it's based out of the Philippines. So good luck trying to resolve your issues. To make a very long story, and I do mean long, short.. after 3 trips to this location, over three hours on the phone with 5 different people, and a representative that proceeded to inform me that it wasn't job to babysit her district manager, my issue still isn't resolved. My suggestion would be to run! Not walk, RUN!!!!
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February 2019 by hollie rodgers
Love metro!! Helpful knowledgeable employees! Great phones!! Best in town!!
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December 2018 by Matt Gardner
I hate this store and the service. I bought 2 phones for $400 and they broke within days they wouldn't honor the insurance i purchased on the phones and on top of that they were giving away for free the same phones I purchased just a week prior.
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October 2018 by Brandon Wilkins
Got a phone case and a screen protector from there. Waited 20 minutes. Not mad at the wait but I'm mad that he didn't put it on right and I got bubbles at the top of it. So I live in canonsburg so I went to the canonsburg store because I didn't want to mess it up and they told me there's nothing they can do and I'd have to buy a new one!? Rediculous! All they want is you to spend spend spend! If it was put on the correct way the first time I wouldn't have this problem! Matter of fact if I would of just did it myself I wouldn't of had this problem.
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May 2018 by mike kirby
Great customer service best metro ive been too
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May 2018 by Michael Luchini
The crew at MetroPCS are always friendly and helpful!