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February 2024 by Janice
Britney Very rude And others. They held a conversation.Among themselves while I was waiting to be service. And they continued while I was speaking service.
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November 2023 by Nilsa Diaz
They hang up on your face and can’t help you with nothing besides taking your money ! I’d rather go all the way to the north side of Philly to deal with bank tellers .. if you don’t like your job get a new one it’s not my fault you hate your life
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July 2023 by M5
Wells fargo became worst bank and hire worst employers.. hard to withdraw my money..
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April 2023 by Sasha Vann
This bank needs to be investigated ASAP the customer service is horrible and it’s all thanks to Britney, and Charmaine oh and let’s not forget the supervisors that wouldn’t give me her name and walked out and said she going to lunch but that’s ok ….. I closed my accounts because of them being so rude
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February 2023 by Raydean Green
The worst CUSTOMER SERVICE!!!!!! For them not to be busy with any customer they act like they had a million people in there…….. i was told they are UNDERSTAFF BUT THEY ARE UNDER CUSTOMERS TOOOO !!!!! Because they didn’t want to help AT ALL …. But I’m take it all the way …. I’m calling customer service also send emails because it’s NO WAY …..
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September 2022 by Dawn Reaves
I went in because my account was breached. The lady that assisted me was very nice, super patient as she stayed on hold with the fraud department for almost 30 minutes. She was able to help me with my situation with ease. I felt a lot better afterwards. My service experience was great.
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August 2022 by Paola Gavino
Worse customer service. They were not nasty or rude, they were just helpless! They turn customers down for information they don’t disclose. For example, if you don’t have an ID or your card you can! Add the card to your digital wallet through wells fargo app, and make a withdrawal with that! Without anything else. They are so helpless and by saying “ I thought you knew that” they clean themselves of the situation. I had to call 1800 and they helped me. They can’t assume please know this.
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June 2022 by sheed da savage 2.0
Never going to that place again I literally took 40 dollars and the security guard took it inside saying it’s the lady’s money because the atm was broken which I didn’t know I’m never coming back
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June 2022 by El Hadj Gueye
The employees that work for this branch have 0 knowledge in what they’re doing and have nasty attitude such a disgrace
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February 2022 by Nas S.
The most disrespectful service I've ever witnessed inside of a bank. Been in line for over 20 minutes. Four tellers behind the counter. Two training one so only one really working for the customers and not a thank you for your patience or anything. When I ask "what's the hold up" I'm told the system is down. But how if you over there on it ? & when we're you gonna income those waiting? I'm just over it! First time in a Wells Fargo, and my last!
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January 2022 by Xavier Haughton
Most difficult bank every time I come here.
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January 2022 by Bob Myers
Worst attitudes/ costumer service
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June 2020 by Jemima Randall
It’s your typical Wells Fargo, so if you enjoy Wells Fargo Bank, it’s fine. The staff is friendly, knowledgeable and they keep the lines moving.
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May 2020 by Nahkeira Smith
NEVER AGAIN!!!! Customer service is actually horrible!!!! Sis it’s never that deep for your attitude to be like that in a place of business and where you handling people money you never know who will walk in that door! The fact that there is no branch manager is unprofessional as well, but no I see where all the attitudes comes from because there’s no structure or leadership!!! Absolute ghetto!!! I would not recommend anyone to go here. There employees are lucky they are behind glass cause there gonna test the right person one day and I really pray for there safety. Better team is well needed!!!
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February 2020 by Chavonna Spencer
Snide remarks, too much eye rolling, not enough customer service and even breathing. Tired of dragons breathing in my face and my money getting singed
